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Managing robotics in retail : a service systems perspective
Meyer, Patrick
-
2022
Persistent link: https://www.econbiz.de/10013339298
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Shake hands with a robot : understanding frontstage employees' adoption of service robots in retailing
Meyer, Patrick
;
Spreer, Philipp
;
Gutknecht, Klaus
- In:
Marketing review St. Gallen : Marketingfachzeitschrift …
39
(
2022
)
5
,
pp. 46-54
Persistent link: https://www.econbiz.de/10013362970
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3
Service robots in organisational frontlines : a retail managers' perspective
Meyer, Patrick
;
Roth, Angela
;
Gutknecht, Klaus
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014240292
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