Robotic process automation is a disruptive technology to automate already digital yet manual tasks and subprocesses as well as whole business processes rapidly. In contrast to other process automation technologies, robotic process automation is lightweight and only accesses the presentation...

Intelligent process automation (IPA) augments symbolic process automation using artificial intelligence. Emulating human decision-making, IPA enables the execution of complex processes requiring decision-making capacities. IPA promises great economic potential as it enables more efficient use of...