This paper examines business performance and crisis mitigation strategies among micro-, small-, and medium-sized enterprises (MSMEs) in Indonesia during the COVID-19 pandemic. We utilize a new primary data set based on administrative records, survey data, and follow-up interviews with merchants...

Micro, small, and medium-sized enterprises (MSMEs) are recognized as crucial drivers of economic development, particularly in low- and middle-income countries. The advent of digital platforms, characterized by economies of scale and significant cross-network externalities in two-sided markets,...

Operationalizing a Strengths, Weaknesses, Opportunities, and Threats (SWOT) Framework to process data gathered from an adapted diagnostic toolkit entitled "Women-Owned Businesses in Cross-border E-commerce: a Diagnostic Toolkit," this study reveals that regional and national policy landscapes...

Businesses are increasingly embracing the dynamics of digital technologies, as they communicate with interested parties about their responsible initiatives through corporate websites, social media platforms and other interactive channels. Therefore, a quantitative study involving 202...