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Salespeople
Verkaufspersonal
17
Relationship marketing
14
Beziehungsmarketing
13
Selling
9
Verkauf
9
Marketing management
7
Consumer behaviour
6
Customer satisfaction
6
Konsumentenverhalten
6
Marketingmanagement
6
Arbeitsleistung
4
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4
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4
Leistungsmotivation
4
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4
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4
Work behaviour
4
Work motivation
4
Dienstleistungsqualität
3
Firm performance
3
Job satisfaction
3
Marketing
3
Marketing theory
3
Marketingtheorie
3
Organizational behaviour
3
Service quality
3
Unternehmenserfolg
3
Verhalten in Organisationen
3
Absatz
2
Arbeitszufriedenheit
2
Attitude
2
Außendienst
2
Beschwerdemanagement
2
Boundary spanners
2
Business‐to‐business marketing
2
China
2
Complaint management
2
Computer-assisted marketing
2
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research-article
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English
18
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Evans, Kenneth R.
17
Miao, C. Fred
6
Arnold, Todd J.
3
Seriki, Olalekan K.
3
Arndt, Aaron D.
2
Dant, Rajiv P.
2
Helm, Amanda
2
Landry, Timothy D.
2
McAmis, Gregory T.
2
Stan, Simona
2
Arndt, Aaron
1
Dietz, Bart
1
Grisaffe, Douglas B.
1
Ingene, Charles A.
1
Jaramillo, Fernando
1
Jeon, Hyo Jin
1
Jeon, Hyo-Jin (Jean)
1
Khan, Emmyrose
1
Khoshghadam, Leila
1
Lie, Po-Chien
1
Mady, Sarah
1
Marinova, Detelina
1
McFarland, Richard G.
1
Miao, Fred
1
Nath, Pravin
1
Pongpatipat, Chatdanai
1
Scheer, Lisa K.
1
Singh, Jagdip
1
Singh, Sunil
1
Zahedi, Ziniya
1
Zang, Zhimei
1
Zheng, Yi
1
Zou, Shaoming
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The journal of personal selling & sales management : JPSSM
5
Journal of business research : JBR
4
Journal of the Academy of Marketing Science
3
The Oxford handbook of strategic sales and sales management
2
European Journal of Marketing
1
European journal of marketing : EJM
1
Journal of marketing theory and practice : JMTP
1
Journal of retailing and consumer services
1
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ECONIS (ZBW)
17
Other ZBW resources
1
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1
Salesperson socialization to the consumption of organizationally provided support services : differences between high- and low-performing salespeople
Stan, Simona
;
Arnold, Todd J.
;
McAmis, Gregory T.
; …
- In:
Journal of marketing theory and practice : JMTP
29
(
2021
)
3
,
pp. 271-288
Persistent link: https://www.econbiz.de/10012607651
Saved in:
2
Sales force-generated marketing intelligence
Evans, Kenneth R.
;
Miao, C. Fred
- In:
The Oxford handbook of strategic sales and sales management
,
(pp. 174-200)
.
2011
Persistent link: https://www.econbiz.de/10008991513
Saved in:
3
Advancing sales performance research : a focus on five underresearched topic areas
Evans, Kenneth R.
;
McFarland, Richard G.
;
Dietz, Bart
; …
- In:
The journal of personal selling & sales management : JPSSM
32
(
2012
)
1
,
pp. 89-105
Persistent link: https://www.econbiz.de/10009505522
Saved in:
4
The impact of salesperson credibility-building statements on later stages of the sales encounter
Arndt, Aaron
;
Evans, Kenneth R.
;
Landry, Timothy D.
; …
- In:
The journal of personal selling & sales management : JPSSM
34
(
2014
)
1
,
pp. 19-32
Persistent link: https://www.econbiz.de/10010338159
Saved in:
5
The interactive effects of sales control systems on salesperson performance : a job demands-resources perspective
Miao, C. Fred
;
Evans, Kenneth R.
- In:
Journal of the Academy of Marketing Science
41
(
2013
)
1
,
pp. 73-90
Persistent link: https://www.econbiz.de/10009719768
Saved in:
6
Motivating industrial salesforce with sales control systems : an interactive perspective
Miao, C. Fred
;
Evans, Kenneth R.
- In:
Journal of business research : JBR
67
(
2014
)
6
,
pp. 1233-1242
Persistent link: https://www.econbiz.de/10010365142
Saved in:
7
Salesperson directive modification intention : a conceptualization and empirical validation
McAmis, Gregory T.
;
Evans, Kenneth R.
;
Arnold, Todd J.
- In:
The journal of personal selling & sales management : JPSSM
35
(
2015
)
3
,
pp. 203-220
Persistent link: https://www.econbiz.de/10011374658
Saved in:
8
Customer query handling in sales interactions
Singh, Sunil
;
Marinova, Detelina
;
Singh, Jagdip
;
Evans, …
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
5
,
pp. 837-856
Persistent link: https://www.econbiz.de/10011924771
Saved in:
9
Competent or threatening? : when looking like a "salesperson" is disadvantageous
Arndt, Aaron D.
;
Evans, Kenneth R.
;
Zahedi, Ziniya
; …
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 166-176
Persistent link: https://www.econbiz.de/10011995554
Saved in:
10
Unintended effects of marketing messages on salespeople's cynicism
Seriki, Olalekan K.
;
Evans, Kenneth R.
;
Jeon, Hyo Jin
; …
- In:
European journal of marketing : EJM
50
(
2016
)
5/6
,
pp. 1047-1072
Persistent link: https://www.econbiz.de/10011529783
Saved in:
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