The objective of this article is to describe the outcome of supply chain activities in the context of different teleological approaches. It widens and complements the current views on supply chain management (SCM) in literature, and it should also be valuable from a managerial perspective. The...

Purpose – The purpose of this paper is to explore and describe a sustainable business model in a service industry. Design/methodology/approach – A case study was performed during 2012-2013. It is based upon a major Scandinavian hotel chain known for having implemented documented, extensive...