Operations management scholarship has focused on reference-group adoption positively influencing focal-facility adoption; i.e., positive imitation parameters manifest due to the presence of mimicry and contagion. We instead argue that the incentive to adopt a quality-management system can be...

Using a representative sample of the U.S. adult population, we analyze which payment methods consumers use to pay other consumers (p2p) and how these choices depend on transaction and demographic characteristics. We additionally construct a random matching model of consumers with diverse...

Operations management scholarship has focused on reference-group adoption positively influencing focal-facility adoption; i.e., positive imitation parameters manifest due to the presence of mimicry and contagion. We instead argue that the incentive to adopt a quality-management system can be...

he law permits employers to pay tipped employees below the full minimum wage. I investigate a policy whereby income collected from tips is replaced by a higher minimum wage for tipped employees. In a fully-served market, this transition makes both employers and servers better off while consumers...

The recent decline in the Federal Reserve’s check volumes has received a lot of attention. Although switching to electronic payments methods and electronic checkprocessing has been credited for much of that decline, some of it could be caused by changes following bank mergers involving Federal...

The recent decline in the Federal Reserve's check volumes has received a lot of attention. Although switching to electronic payments methods and electronic checkprocessing has been credited for much of that decline, some of it could be caused by changes following bank mergers involving Federal...