Flow shop scheduling is common in modern lean production systems. In practice, jobs in flow shops can arrive at irregular times. However, scheduling that considers such irregularity has not been adequately investigated in the literature. In this paper, we examine the scheduling of n-jobs in an...

Internet healthcare is becoming increasingly popular, which allows doctor–patient communication through messages, phone calls, or videos. Considering stochastic heterogeneous behaviors of patients and physicians (e.g. time-dependent no-shows, service times), it is critical to determine the...