This paper surveys and compares national experience with performance management in European public employment services (PES) in the form of 'management by objectives' (MBO). Part I of this paper reviews the relevant performance management literature and defines key terms. Part II presents the...

Das Papier nimmt eine Bestandaufnahme zu den Systemen der Zielsteuerung (Controlling) in den öffentlichen Beschäftigungsdiensten von Dänemark, Frankreich, Großbritannien, Niederlanden, Österreich, Schweden und der Schweiz vor, um vor diesem Hintergrund die aktuellen Reformbemühungen in...

"The management approach of management by objectives (MBO) is currently experiencing a renaissance in European labour market policy. This paper first recapitulates key conceptional principles of the management by objectives model and stresses the relevance of the moral hazard problem. Then there...

"The management approach of management by objectives (MBO) is currently experiencing a renaissance in European labour market policy. This paper first recapitulates key conceptional principles of the management by objectives model and stresses the relevance of the moral hazard problem. Then there...