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~subject:"Schweden"
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Schweden
Innovation
42
Dienstleistungssektor
38
Service industry
38
Beziehungsmarketing
37
Relationship marketing
37
Service quality
34
Dienstleistungsqualität
33
Services
31
Consumer behaviour
29
Dienstleistung
28
Service innovation
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Konsumentenverhalten
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Customer satisfaction
24
Customer integration
22
Dienstleistungsinnovation
22
Innovation management
22
Kundenintegration
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Innovationsmanagement
21
Kundenzufriedenheit
21
New product development
19
Quality management
19
Produktentwicklung
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Sweden
17
Theorie
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Theory
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Manufacturing industries
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Bundling strategy
13
Leistungsbündel
13
Qualitätsmanagement
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Betriebliche Wertschöpfung
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Dienstleistungsmanagement
12
Service management
12
Value creation
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Industrie
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New service development
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English
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German
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Witell, Lars
14
Gustafsson, Anders
6
Edvardsson, Bo
4
Elg, Mattias
4
Gremyr, Ida
2
Johansson, Elisabeth
2
Löfgren, Martin
2
Poksinska, Bozena
2
Cronemyr, Peter
1
Dahlgaard-Park, Su Mi
1
Davidsson, Nina
1
Eklund, Jörgen
1
Engström, Jon
1
Hellström, Andreas
1
Kowalkowski, Christian
1
Kristensson, Per
1
Löfberg, Nina
1
Meiren, Thomas
1
Pettersen, Jostein
1
Rönnbäck, Åsa
1
Schäfer, Adrienne
1
Voss, Christopher A.
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International journal of quality and service sciences
3
The TQM journal : the international review of organizational improvement
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of services technology and management
1
Journal of service management
1
Managing service quality : MSQ ; an international journal
1
Research policy : policy, management and economic studies of science, technology and innovation
1
The handbook of innovation and services : a multi-disciplinary perspective
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ECONIS (ZBW)
15
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1
Implementation: a key issue in manufacturing technology : the need for a field of study
Voss, Christopher A.
- In:
Research policy : policy, management and economic …
17
(
1988
)
2
,
pp. 55-63
Persistent link: https://www.econbiz.de/10015111659
Saved in:
2
Service innovations in manufacturing firms
Gremyr, Ida
;
Löfberg, Nina
;
Witell, Lars
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
2
,
pp. 161-175
Persistent link: https://www.econbiz.de/10003964472
Saved in:
3
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
4
Quality improvement activities in Swedish industry : drivers, approaches, and outcomes
Poksinska, Bozena
;
Pettersen, Jostein
;
Elg, Mattias
; …
- In:
International journal of quality and service sciences
2
(
2010
)
2
,
pp. 206-216
Persistent link: https://www.econbiz.de/10003996743
Saved in:
5
Solicited diaries as a means of involving patients in development of healthcare services
Elg, Mattias
;
Witell, Lars
;
Poksinska, Bozena
; …
- In:
International journal of quality and service sciences
3
(
2011
)
2
,
pp. 128-145
Persistent link: https://www.econbiz.de/10009299639
Saved in:
6
Changing quality initiative : does the quality profile really change?
Johansson, Elisabeth
;
Witell, Lars
;
Elg, Mattias
- In:
Total quality management & business excellence : an …
24
(
2013
)
1
,
pp. 79-90
Persistent link: https://www.econbiz.de/10009723455
Saved in:
7
Having a strategy for new service development : does it really matter?
Edvardsson, Bo
;
Meiren, Thomas
;
Schäfer, Adrienne
; …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 25-44
Persistent link: https://www.econbiz.de/10009728604
Saved in:
8
Using interventions to change the quality profile of an organisation
Johansson, Elisabeth
;
Witell, Lars
;
Rönnbäck, Åsa
- In:
International journal of quality and service sciences
5
(
2013
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10009754727
Saved in:
9
Theory of attractive quality and life cycles of quality attributes
Löfgren, Martin
;
Witell, Lars
;
Gustafsson, Anders
- In:
The TQM journal : the international review of …
23
(
2011
)
2
,
pp. 235-246
Persistent link: https://www.econbiz.de/10008938672
Saved in:
10
Identifying ideas of attractive quality in the innovation process
Witell, Lars
;
Löfgren, Martin
;
Gustafsson, Anders
- In:
The TQM journal : the international review of …
23
(
2011
)
1
,
pp. 87-99
Persistent link: https://www.econbiz.de/10008938680
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