Recent studies show that many Web users only submit short queries and conduct short search sessions. This paper examines aspects of users’ attempting longer more complex queries. Web search services such as Ask Jeeves – publicly accessible question and answer (Q&A) search engines –...

Purpose – The purpose of this research is to show that federated content collections are important for providing access to multiple content repositories, including image, video, audio and Web sites. Design/methodology/approach – This paper presents findings from an analysis of differences in...