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~subject:"Service industry"
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Service industry
Beziehungsmarketing
6
Customer satisfaction
6
Dienstleistungsqualität
6
Kundenzufriedenheit
6
Relationship marketing
6
Service quality
6
Consumer behaviour
5
Health care
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Konsumentenverhalten
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Dienstleistung
4
Gesundheitsversorgung
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Services
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Transformative service research
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Betriebliche Wertschöpfung
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Customer integration
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Dienstleistungssektor
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Kundenintegration
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Nachhaltige Entwicklung
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Service ecosystems
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Service-Dominant Logic
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Service-dominant logic
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Sustainable development
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Value creation
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Well-being
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Career development
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Emotion
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Hospital
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Innovation management
2
Innovationsmanagement
2
Krankenhaus
2
Lebensqualität
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Patienten
2
Patients
2
Quality of life
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Satisfaction
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USA
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United States
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Zufriedenheit
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transformative service research
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Gallan, Andrew S.
3
Ali, Faizan
1
Anderson, Laurel
1
Black, Hulda G.
1
Corus, Canan
1
Fisk, Raymond P.
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Helkkula, Anu
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Kabadayi, Sertan
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Ostrom, Amy L.
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Wu, Luorong
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Journal of business research : JBR
2
The service industries journal
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ECONIS (ZBW)
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Transformative service research : an agenda for the future
Anderson, Laurel
;
Ostrom, Amy L.
;
Corus, Canan
;
Fisk, …
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1203-1210
Persistent link: https://www.econbiz.de/10009756087
Saved in:
2
Transformative service networks : cocreated value as well-being
Black, Hulda G.
;
Gallan, Andrew S.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 826-845
Persistent link: https://www.econbiz.de/10011416847
Saved in:
3
Transformative hospitality services : a conceptualization and development of organizational dimensions
Gallan, Andrew S.
;
Kabadayi, Sertan
;
Ali, Faizan
; …
- In:
Journal of business research : JBR
134
(
2021
),
pp. 171-183
Persistent link: https://www.econbiz.de/10012643724
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