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Appointment scheduling with multiple providers and stochastic service times
Soltani, Mohamad; Samorani, Michele; Kolfal, Bora - In: European journal of operational research : EJOR 277 (2019) 2, pp. 667-683
Persistent link: https://www.econbiz.de/10012022087
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The variance learning curve
Bavafa, Hessam; Jónas Oddur Jónasson - In: Management science : journal of the Institute for … 67 (2021) 5, pp. 3104-3116
Persistent link: https://www.econbiz.de/10012581309
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Recovering from critical incidents : evidence from paramedic performance
Bavafa, Hessam; Jónas Oddur Jónasson - In: Manufacturing & service operations management : M & SOM 23 (2021) 4, pp. 914-932
Persistent link: https://www.econbiz.de/10012627407
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Work after work : the impact of new service delivery models on work hours
Bavafa, Hessam; Terwiesch, Christian - In: Journal of operations management 65 (2019) 7, pp. 636-658
Persistent link: https://www.econbiz.de/10012122117