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When competency-based pay relates to creative performance : the moderating role of employee psychological need
Hon, Alice H. Y. - In: International journal of hospitality management 31 (2012) 1, pp. 130-138
Persistent link: https://www.econbiz.de/10009406145
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Does job creativity requirement improve service performance? : a multilevel analysis of work stress and service environment
Hon, Alice H. Y. - In: International journal of hospitality management 35 (2013), pp. 161-170
Persistent link: https://www.econbiz.de/10010225818
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Be good for love or for money? : the roles of justice in the Chinese hotel industry
Hon, Alice H. Y.; Lu, Lin - In: International journal of contemporary hospitality management 25 (2013) 6, pp. 883-902
Persistent link: https://www.econbiz.de/10010125919
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Does standardized service fit all? : novel service encounter in frontline employee-customer interface
Lai, John; Lui, Steven S.; Hon, Alice H. Y. - In: International journal of contemporary hospitality management 26 (2014) 8, pp. 1341-1363
Persistent link: https://www.econbiz.de/10010467877