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Service quality
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Electronic commerce research
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Journal of retailing and consumer services
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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Internet-banking customer analysis based on perceptions of service quality in Taiwan
Liang, Chih-Chin
;
Wu, Pei-Ching
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 550-568
Persistent link: https://www.econbiz.de/10011305706
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2
Marketing strategy of internet-banking service based on perceptions of service quality in Vietnam
Liang, Chih-Chin
;
Nguyen, Ngoc Ly
- In:
Electronic commerce research
18
(
2018
)
3
,
pp. 629-646
Persistent link: https://www.econbiz.de/10011901704
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3
The harmonious role of channel integration and logistics service in omnichannel retailing : the case of IKEA
Prassida, Grandys Frieska
;
Hsu, Ping-Yu
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013366370
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