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In France, secondary school teachers are evaluated every six or seven years by senior experts of the Ministry of education. These external evaluations mostly involve the supervision of one class session and a debriefing interview, but have nonetheless a direct impact on teachers' career...
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market. Consequently they are facing challenges due to the evaluation of the results of the services of education and …
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selection and evaluation. Identifies factors which may complicate the process. Concludes that a better understanding of the …
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SERVQUAL, a cross‐sectoral measuring instrument for the evaluation of service quality. Describes a study which uses a self …‐administered questionnaire and focuses on the evaluation of the quality of local authority day centres. Highlights a umber of difficulties which …
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