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Does too much or too little task conflict hurt service performance? : a multilevel curvilinear model
Yang, Mingjun; Luu Trong Tuan; Wang, Dan - In: Personnel review 53 (2024) 9, pp. 2371-2393
Persistent link: https://www.econbiz.de/10015198313
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The impact of exploitative leadership on frontline hospitality employees' service performance : a social exchange perspective
Wu, Long-Zeng; Sun, Zhuanzhuan; Ye, Yijiao; Kwan, Ho Kwong - In: International journal of hospitality management 96 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012585698
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Can developmental culture enhance team service innovation? : quantitative and qualitative analyses in the hospitality industry
Yang, Mingjun; Luu Trong Tuan; Qian, David - In: International journal of contemporary hospitality management 34 (2022) 10, pp. 3881-3909
Persistent link: https://www.econbiz.de/10013413123
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The effect of internal knowledge transfer on the relationship between personality traits and employee service performance : a multilevel model
Yang, Mingjun; Luu Trong Tuan; Wang, Dan - In: Journal of knowledge management 28 (2024) 3, pp. 799-826
Persistent link: https://www.econbiz.de/10014496634
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Group diversity and employee service innovative behavior in the hospitality industry : a multilevel model
Yang, Mingjun; Luu Trong Tuan; Qian, David - In: International journal of contemporary hospitality management 34 (2022) 2, pp. 808-835
Persistent link: https://www.econbiz.de/10013164503