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Organizational culture, knowledge management, and patient safety in U.S. hospitals

Stock, Gregory N.; McFadden, Kathleen L.; Gowen, … - In: Quality management journal : QMJ 17 (2010) 2, pp. 7-26

Persistent link: https://www.econbiz.de/10009518573

Relating focus to quality and cost in a healthcare setting

McDermott, Christopher M.; Stock, Gregory N.; Shah, Rachna - In: Operations management research : OMR ; advancing … 4 (2011) 3/4, pp. 127-137

Focus in healthcare has been heralded as the next frontier in improving its efficiency and efficacy (Herzlinger 2004). Focus takes several different forms, ranging from standalone specialty centers to a hospital that places a strategic emphasis on a clinical area. We adopt this latter...

Persistent link: https://www.econbiz.de/10009425792

Leadership, safety climate, and continuous quality improvement : impact on process quality and patient safety

McFadden, Kathleen L.; Stock, Gregory N.; Gowen, … - In: Health care management review : the journal for health … 40 (2015) 1, pp. 24-34

Persistent link: https://www.econbiz.de/10010484101

Process quality and patient safety outcomes in hospitals

McFadden, Kathleen L.; Stock, Gregory; Gowen, Charles, III. - In: Research in the decision sciences for global business : …, (pp. 189-200). 2015

Persistent link: https://www.econbiz.de/10011896844

Improving service operations : linking safety culture to hospital performance

Stock, Gregory N.; McFadden, Kathleen L. - In: Journal of service management 28 (2017) 1, pp. 57-84

Persistent link: https://www.econbiz.de/10011654987