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Service quality
Switzerland
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International journal of economics and accounting : IJEA
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International journal of quality & reliability management
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ECONIS (ZBW)
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Satisfaction and pricing for accounting services to very small enterprises
Catenazzo, Giuseppe
;
Fragnière, Emmanuel
; …
- In:
International journal of economics and accounting : IJEA
5
(
2014
)
2
,
pp. 145-164
Persistent link: https://www.econbiz.de/10010489268
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Experiencing defects : the moderating role of severity and warranty coverage on quality perceptions
Catenazzo, Giuseppe
;
Paulssen, Marcel
- In:
International journal of quality & reliability management
40
(
2023
)
9
,
pp. 2205-2221
Persistent link: https://www.econbiz.de/10014429666
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