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analyze whether signaling works in the German market for insurance intermediation services. For this a signal must increase … using OLS and logit estimations we test whether intermediary type, reputational activities and a variety of signaling … instruments work as credible signals. Our findings confirm the main hypotheses derived from signaling theory as to the poor …
Persistent link: https://www.econbiz.de/10003886031
Asymmetric information can distort market outcomes. I study how the online disclosure of information affects consumers' behavior and firms' incentives to upgrade product quality in markets where information is traditionally limited. I first build a model of consumer search with firms' endogenous...
Persistent link: https://www.econbiz.de/10013285520
This paper considers when a firm's deliberately chosen name can signal meaningful information about its quality, focusing specifically on a setting in which it does: plumbing firms with names that begin with an "A" or a number receive five times more service complaints, on average. In addition,...
Persistent link: https://www.econbiz.de/10013038614
Persistent link: https://www.econbiz.de/10012211139
One of the reasons why regulators are hesitant about permitting price competition in healthcare markets is that it may damage quality when information is poor. Evidence on whether this fear is well-founded is scarce. We provide evidence using a reform that permitted Dutch health insurers and...
Persistent link: https://www.econbiz.de/10012920670
One of the reasons why regulators are hesitant about permitting price competition in healthcare markets is that it may damage quality when information is poor. Evidence on whether this fear is well-founded is scarce. We provide evidence using a reform that permitted Dutch health insurers and...
Persistent link: https://www.econbiz.de/10011823733
Rewards for better quality, penalties for poorer quality, and the type of inspection policy are among the most common … inspection policies on the behaviour of an expected cost minimizing supplier. We assume that the supplier selects a batch size … motivates a supplier to deliver the buyer's target quality depends upon the inspection policy. We also show that, when sampling …
Persistent link: https://www.econbiz.de/10012779974
Persistent link: https://www.econbiz.de/10013412634
In this paper, we study the contracting issues in an outsourcing supply chain consisting of a user company and a call center that does outsourcing work for the user company. We model the call center as a G/G/s queue with customer abandonment. Each call has a revenue potential, and we model the...
Persistent link: https://www.econbiz.de/10014026583
We investigate the performance of two commonly used pricing schemes -- hourly-rate contract and two-part tariff -- in service environments where the buyer's valuation is invisible to the service provider and the provider's effort may not be visible to the buyer. In the private effort...
Persistent link: https://www.econbiz.de/10012973554