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~subject:"Service quality"
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Service quality
Spieltheorie
50,926
Game theory
48,588
Supply chain
40,806
Wettbewerb
40,303
Lieferkette
40,132
Theorie
37,829
Theory
36,970
Competition
36,229
Lieferantenmanagement
20,064
Supplier relationship management
20,019
Spillover-Effekt
19,105
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18,706
Qualitätsmanagement
18,694
Quality management
17,024
Experiment
9,481
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9,424
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7,572
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7,116
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6,800
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competition
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5,357
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4,942
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4,620
Industrie
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Nash-Gleichgewicht
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EU-Staaten
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Risk management
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Manufacturing industries
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EU countries
4,425
Internationaler Wettbewerb
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China
4,318
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4,162
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Bruhn, Manfred
35
Siciliani, Luigi
34
Straume, Odd Rune
25
Propper, Carol
22
Brekke, Kurt R.
18
Gravelle, Hugh
15
Rahman, Zillur
14
Shahin, Arash
14
Talib, Faisal
14
Antony, Jiju
11
Santos, Rita
11
Schreier, Gerhard
11
McFadden, Kathleen L.
10
Cellini, Roberto
9
Cudney, Elizabeth A.
9
Dahlgaard-Park, Su Mi
9
Prybutok, Victor R.
9
Qureshi, M. N.
9
Tarí, Juan José
9
Bloom, Nicholas
8
Dahlgaard, Jens Jörn
8
Marimon, Frederic
8
Medeiros, Denise Dumke de
8
Seiler, Stephan
8
Van Reenen, John
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Gaynor, Martin
7
Hoxby, Caroline M.
7
Melo, Fagner José Coutinho de
7
Rust, Roland T.
7
Stauss, Bernd
7
Zhang, Min
7
Abbott, Lawrence J.
6
Aobdia, Daniel
6
Benkenstein, Martin
6
Chakraborty, Subhajit
6
Chandrasekaran, Aravind
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Gremyr, Ida
6
Lemmink, Jos
6
Lu, Susan Feng
6
Vrat, Prem
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European Organization for Quality Control
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European Parliament / Directorate-General for Internal Policies of the Union
3
Taylor and Francis.
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World Bank
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ACA
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Bad Orber Gespräche <10., 2005, Berlin>
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DAAD
2
ENQA
2
Edward Elgar Publishing
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European Commission / Directorate-General for Research
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European Health Care Conference <2, 2011, Hamburg>
2
Forum Bildung
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Hongkong / Securities and Futures Commission
2
IT Service Management Forum Deutschland
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Monopolkommission
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Nomos Verlagsgesellschaft
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Organisation for Economic Co-operation and Development
2
Shaker Verlag
2
Springer-Verlag GmbH
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
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Apprimus Verlag
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Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Banking-Forum Liechtenstein <2, 2003, Vaduz>
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Berufliche Fortbildungszentren der Bayerischen Wirtschaft
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Bildungswerk der Bayerischen Wirtschaft
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Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
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Bundesinstitut für Berufsbildung
1
California Agricultural Experiment Station
1
Center for Service Excellence
1
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
96
International journal of productivity and quality management : IJPQM
74
International journal of quality & reliability management
71
The TQM journal : the international review of organizational improvement
68
Total quality management & business excellence
51
Quality management journal : QMJ
49
International journal of quality and service sciences
44
International journal of services and operations management
35
Industrial marketing management : the international journal for industrial and high-tech firms
33
Auditing : a journal of practice & theory
31
International journal of hospitality management
26
International journal of production research
25
Journal of health organization and management
24
Beiträge zur Hochschulpolitik
23
Journal of retailing and consumer services
23
Service business
23
The service industries journal
22
Health care management review : the journal for health care management research
21
Managerial auditing journal
21
Cogent business & management
20
The accounting review : a publication of the American Accounting Association
20
European journal of operational research : EJOR
19
Journal of health economics
19
International journal of production economics
18
Amfiteatru economic : an economic and business research periodical
16
Benchmarking : an international journal ; BIJ
16
International journal of business information systems : IJBIS
16
International journal of six sigma and competitive advantage : IJSSCA
16
Journal of business research : JBR
16
Manufacturing & service operations management : M & SOM
16
European research studies
15
International journal of services and operations management : IJSOM
15
NBER Working Paper
15
NBER working paper series
15
The journal of business & industrial marketing
15
The journal of services marketing
15
Discussion paper / Centre for Economic Policy Research
14
International journal of services, economics and management
14
Journal of air transport management
14
Management science : journal of the Institute for Operations Research and the Management Sciences
14
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ECONIS (ZBW)
3,982
Other ZBW resources
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4
RePEc
4
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1
Cooperative quality investment in outsourcing
Chen, Jingxian
;
Liang, Liang
;
Yang, Feng
- In:
International journal of production economics
162
(
2015
),
pp. 174-191
Persistent link: https://www.econbiz.de/10010515832
Saved in:
2
Quality at the source or at the end? : managing supplier quality under information asymmetry
Nikoofal, Mohammad E.
;
Gümüş, Mehmet
- In:
Manufacturing & service operations management : M & SOM
20
(
2018
)
3
,
pp. 498-516
Persistent link: https://www.econbiz.de/10011914429
Saved in:
3
An analytical model for supplier selection
Kumar, Darshan
;
Seema
- In:
International journal of Indian culture and business …
14
(
2017
)
2
,
pp. 131-140
Persistent link: https://www.econbiz.de/10011714647
Saved in:
4
Comprehensive insight into supplier quality and the impact of quality strategies of suppliers on outsourcing decisions
Uluskan, Meryem
;
Joines, Jeffrey A.
;
Godfrey, A. B.
- In:
Supply chain management : an international journal
21
(
2016
)
1
,
pp. 92-102
Persistent link: https://www.econbiz.de/10011459272
Saved in:
5
The importance of warehouses in logistics outsourcing : benchmarking the perspectives of 3PL providers and shippers
Baglio, Martina
;
Colicchia, Claudia
;
Creazza, Alessandro
; …
- In:
Benchmarking : an international journal
32
(
2025
)
1
,
pp. 1-25
Persistent link: https://www.econbiz.de/10015398347
Saved in:
6
Service quality in manufacturing supply chains : a bi-directional perspective from Indian SMEs
Gandhi, Surjit Kumar
;
Sachdeva, Anish
;
Gupta, Ajay
- In:
International journal of logistics systems and …
35
(
2020
)
2
,
pp. 149-203
Persistent link: https://www.econbiz.de/10012177776
Saved in:
7
Service provision decisions of competitive manufacturers : from service
spillover
perspective
Zhou, Pin
;
Bu, Caihong
;
Zhai, Yunkai
- In:
Journal of the Operational Research Society
76
(
2025
)
4
,
pp. 677-692
Persistent link: https://www.econbiz.de/10015330495
Saved in:
8
Cruise ship suppliers : a field study of the supplier relationship characteristics in a service supply chain
Véronneau, Simon
;
Roy, Jacques
;
Beaulieu, Martin
- In:
Tourism management perspectives : TMP
16
(
2015
),
pp. 76-84
Persistent link: https://www.econbiz.de/10011415022
Saved in:
9
Managing quality within existing supply chains : case studies from Jordan
Mazzawi, Randa
;
Alawamleh, Mohammad
- In:
International journal of services and operations management
32
(
2019
)
1
,
pp. 44-66
Persistent link: https://www.econbiz.de/10012008845
Saved in:
10
Supplier internal control quality and the duration of customer-supplier relationships
Bauer, Andrew M.
;
Henderson, Darren
;
Lynch, Daniel P.
- In:
The accounting review : a publication of the American …
93
(
2018
)
3
,
pp. 59-82
Persistent link: https://www.econbiz.de/10011880560
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