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Service robot acceptance : agenda for tourism and hospitality research
Chen, Qiurong; Huang, Dan; Miao, Mingjie - In: Tourism review 80 (2025) 4, pp. 871-893
Persistent link: https://www.econbiz.de/10015421813
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Customer-robot interactions : understanding customer experience with service robots
Huang, Dan; Chen, Qiurong; Huang, Jiahui; Kong, Shaojun; … - In: International journal of hospitality management 99 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10013328076
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Consumer intention to use service robots : a cognitive-affective-conative framework
Huang, Dan; Chen, Qiurong; Huang, Songshan; Liu, Xinyi - In: International journal of contemporary hospitality management 36 (2024) 6, pp. 1893-1913
Persistent link: https://www.econbiz.de/10015133774
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Consumer resistance to service robots at the hotel front desk : a mixed-methods research
Wang, Xiaohui; Zhang, Zhenglan; Huang, Dan; Li, Zhiyong - In: Tourism management perspectives : TMP 46 (2023), pp. 1-14
Persistent link: https://www.econbiz.de/10014310297