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Service quality
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Information systems and e-business management : ISeB
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International journal of electronic customer relationship management : IJECRM
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Customer attribution of service failure and its impact in social commerce environment
Kim, Yaeeun
;
Chang, Younghoon
;
Siew Fan Wong
;
Park, …
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 136-158
Persistent link: https://www.econbiz.de/10011471162
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2
Discovering meaningful engagement through interaction between customers and service robots
Hyun, Youyung
;
Hlee, Sunyoung
;
Park, Jaehyun
;
Chang, …
- In:
The service industries journal
42
(
2022
)
13/14
,
pp. 973-1000
Persistent link: https://www.econbiz.de/10013362163
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3
Factors affecting the smartphone users to use the mobile portal services : focusing on Korean mobile portals
Lee, Jongtae
;
Park, Myeong-cheol
- In:
Information systems and e-business management : ISeB
11
(
2013
)
2
,
pp. 235-252
Persistent link: https://www.econbiz.de/10009742915
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