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Service quality
Consumer behaviour
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International journal of e-business research : an official publication of the Information Resources Management Association
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Service business
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The service industries journal
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ECONIS (ZBW)
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An empirical investigation into the sources of customer dissatisfaction with online games
Tseng, Fan-chen
;
Teng, Ching-i
- In:
International journal of e-business research : an …
7
(
2011
)
4
,
pp. 17-30
Persistent link: https://www.econbiz.de/10009405743
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2
How do personality interactions affect service quality? : the perspective of processing efficiency theory
Teng, Ching-i
;
Liu, Tzu-wei
- In:
Service business
8
(
2014
)
2
,
pp. 375-397
Persistent link: https://www.econbiz.de/10010351397
Saved in:
3
Effects of personality on service quality in business transactions
Teng, Ching-I
;
Huang, Kuei-Wen
;
Tsai, I-Ling
- In:
The service industries journal
27
(
2007
)
7/8
,
pp. 849-863
Persistent link: https://www.econbiz.de/10003598822
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