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Service quality
Qualitätsmanagement
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Sampson, Scott E.
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Chase, Richard B.
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California management review
1
Journal of business logistics : JBL
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ECONIS (ZBW)
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Optimizing customer involvement : how close should you be to your customers?
Sampson, Scott E.
;
Chase, Richard B.
- In:
California management review
65
(
2022
)
1
,
pp. 119-146
Persistent link: https://www.econbiz.de/10014240176
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Process coordination within a health care service supply network
Sampson, Scott E.
;
Schmidt, Glen
;
Gardner, John W.
;
Van …
- In:
Journal of business logistics : JBL
36
(
2015
)
4
,
pp. 355-373
Persistent link: https://www.econbiz.de/10011482515
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