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Service quality
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International journal of services technology and management
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Transportation journal : a journal of the Association for Supply Chain Management
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ECONIS (ZBW)
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Service quality, service value, customer satisfaction and behavioural intentions of internet telephony
Lin, Pei-chun
;
Chiang, Mei-hsin
- In:
International journal of services technology and management
15
(
2011
)
3/4
,
pp. 261-280
Persistent link: https://www.econbiz.de/10009235604
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How online vendors select parcel delivery carriers
Lin, Pei-chun
;
Lee, Chia-hui
- In:
Transportation journal : a journal of the Association …
48
(
2009
)
3
,
pp. 20-31
Persistent link: https://www.econbiz.de/10003882670
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