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~subject:"Service quality"
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Service quality
Length of stay
84
length of stay
77
Hospital
71
Krankenhaus
68
Dauer
63
Duration
62
DRG
46
Gesundheitsversorgung
40
Health care
40
Holiday behaviour
33
Hospital costs
33
Urlaubsverhalten
33
Krankenhauskosten
32
Patienten
23
Patients
23
Gesundheitskosten
19
Health care costs
19
Krankenhausfinanzierung
17
Tourism
17
Tourismus
17
Gesundheitswesen
16
Health care system
16
Hospital financing
16
Dienstleistungsqualität
15
Emergency department
11
Customer satisfaction
10
Kundenzufriedenheit
10
Notaufnahme
10
United Kingdom
10
social deprivation
10
Deutschland
9
Germany
9
Großbritannien
9
Mortality
8
Consumer behaviour
7
Konsumentenverhalten
7
Length of Stay
7
Simulation
7
readmission
7
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Azadeh-Fard, Nasibeh
1
Bartel, Ann
1
Besstremyannaya, Galina
1
Bucci, Andrea
1
Cao, Liqing
1
Cervera-Taulet, Amparo
1
Chan, Carri W.
1
Chew Si Chyi
1
Fan, Yiming
1
Feess, Eberhard
1
Fong, Lawrence Hoc Nang
1
Ghislandi, Simone
1
Golinelli, Davide
1
Halkjær, Søren
1
Han, Jeongsoo
1
Haobin, Ye Ben
1
Hee, Ong Choon
1
Huiyue, Ye
1
Kim, Jong Min
1
Kim, Song-Hee
1
Lueg, Rainer
1
Megahed, Fadel M.
1
Meier, Pierre-Michael
1
Müller, Helge
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Nair, Anand
1
Nante, Nicola
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Narasimhan, Ram
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Nicolae, Mariana
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Pakdil, Fatma
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Peng, Li
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Pérez-Cabañero, Carmen
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Sanmarchi, Francesco
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Toscano, Fabrizio
1
Venkataraman, Sriram
1
Wang, Jingqi
1
Wang, Yuxi
1
Wohlschlegel, Ansgar
1
Xie, Jingui
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Applied economics
1
Health economics
1
International journal of contemporary hospitality management
1
International journal of health economics and management
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of six sigma and competitive advantage : IJSSCA
1
International review on public and non-profit marketing
1
Journal of hospitality marketing & management
1
Journal of operations management
1
Management science : journal of the Institute for Operations Research and the Management Sciences
1
Middle East journal of management : MEJM
1
Quality management journal : QMJ
1
Service science
1
The European journal of health economics : HEPAC ; health economics in prevention and care
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ECONIS (ZBW)
15
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1
"Diagnosis Related Groups" im Prozess und in der Struktur der Patientenversorgung - betriebswirtschaftliche Analysen und integrierte Lösungsansätze
Meier, Pierre-Michael
-
2004
-
1. Aufl.
Persistent link: https://www.econbiz.de/10002060784
Saved in:
2
Examining the negative relationship between length of stay at a hotel and customer satisfaction : evidence from online customer reviews
Kim, Jong Min
;
Han, Jeongsoo
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4099-4116
Persistent link: https://www.econbiz.de/10014430082
Saved in:
3
Examining the impact of clinical quality and clinical flexibility on cardiology unit performance : does experiential quality act as a specialized complementary asset?
Nair, Anand
;
Nicolae, Mariana
;
Narasimhan, Ram
- In:
Journal of operations management
31
(
2013
)
7/8
,
pp. 505-522
Persistent link: https://www.econbiz.de/10010226411
Saved in:
4
Cost-quality tradeoff in healthcare : does it affect patient experience?
Venkataraman, Sriram
- In:
Quality management journal : QMJ
22
(
2015
)
3
,
pp. 38-45
Persistent link: https://www.econbiz.de/10011311092
Saved in:
5
Analysis of the impact of length of stay on the quality of service experience, satisfaction and loyalty
Pérez-Cabañero, Carmen
;
Cervera-Taulet, Amparo
; …
- In:
International review on public and non-profit marketing
14
(
2017
)
2
,
pp. 253-268
Persistent link: https://www.econbiz.de/10011916392
Saved in:
6
Differential effects of declining rates in a per diem payment system
Besstremyannaya, Galina
- In:
Health economics
25
(
2016
)
12
,
pp. 1599-1618
Persistent link: https://www.econbiz.de/10011718475
Saved in:
7
The effect of specialization on operational performance : a mixed-methods natural experiment in Danish healthcare services
Halkjær, Søren
;
Lueg, Rainer
- In:
International journal of operations & production …
37
(
2017
)
7
,
pp. 822-839
Persistent link: https://www.econbiz.de/10011702503
Saved in:
8
Linking service quality, guest satisfaction and length of stay to e-WOM : a study in the hotel industry of Singapore
Chew Si Chyi
;
Hee, Ong Choon
- In:
Middle East journal of management : MEJM
9
(
2022
)
1
,
pp. 44-63
Persistent link: https://www.econbiz.de/10012693985
Saved in:
9
The impact of hotel servicescape on customer mindfulness and brand experience : the moderating role of length of stay
Haobin, Ye Ben
;
Huiyue, Ye
;
Peng, Li
;
Fong, Lawrence …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 592-610
Persistent link: https://www.econbiz.de/10012549287
Saved in:
10
Reimbursement schemes for hospitals : the impact of case and firm characteristics
Feess, Eberhard
;
Müller, Helge
;
Wohlschlegel, Ansgar
- In:
Applied economics
51
(
2019
)
15
,
pp. 1647-1665
Persistent link: https://www.econbiz.de/10012196584
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