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Service quality
Tourism
100
Hotel industry
99
Hotellerie
97
Tourismus
90
Consumer behaviour
88
Konsumentenverhalten
87
China
65
Holiday behaviour
55
Hong Kong
55
Urlaubsverhalten
55
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52
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49
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45
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45
Hongkong
42
Online retailing
41
Online-Handel
41
Viral marketing
38
Virales Marketing
38
Theorie
36
Theory
36
Internet marketing
31
Online-Marketing
31
Tourism research
30
Tourismusforschung
30
Dienstleistungsqualität
29
E-commerce
29
Electronic Commerce
29
Customer satisfaction
28
Website
28
Kundenzufriedenheit
26
Tourism marketing
22
Tourismusmarketing
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20
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Law, Rob
26
Wang, Liang
4
Zhang, Ziqiong
3
Denizci Guillet, Basak
2
Hung, Kam
2
Lei, Soey Sut Ieng
2
Li, Nao
2
Liu, Xianwei
2
Wong, IpKin Anthony
2
Ye, Qiang
2
Zhang, Zili
2
Ariza-Montes, Antonio
1
Au, Norman
1
Bai, Billy
1
Chan, Irene Cheng Chu
1
Chan, Janelle
1
Chathoth, Prakash K.
1
Chong, Sookyup
1
Fang, Bin
1
Fang, Davis Ka Chio
1
Feng, Gengzhong
1
Fong, Davis Ka Chio
1
Fong, Lawrence Hoc Nang
1
Guo, Xiaoshu
1
Han, Heesup
1
Hao, Jin-Xing
1
Hernández-Perlines, Felipe
1
Huang, Xiankai
1
Huiyue, Ye
1
Ji, Xiaoxian
1
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1
Lai, Michael T. H.
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Lam, Long W.
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1
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1
Li, Dechao
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1
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1
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International journal of hospitality management
10
Journal of travel and tourism marketing
6
International journal of contemporary hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Tourism management : research, policies, practice
2
Accounting and finance
1
International journal of physical distribution and logistics management
1
Journal of vacation marketing : an international journal
1
The service industries journal
1
Tourism review
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ECONIS (ZBW)
29
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1
Scale development of perceived eTrust in the hotel industry : the perspective of Internet users
Wang, Liang
;
Law, Rob
;
Hung, Kam
;
Denizci Guillet, Basak
- In:
International journal of hospitality management
43
(
2014
),
pp. 35-46
Persistent link: https://www.econbiz.de/10010427935
Saved in:
2
Impact of hotel website quality on online booking intentions : eTrust as a mediator
Wang, Liang
;
Law, Rob
;
Denizci Guillet, Basak
;
Hung, Kam
; …
- In:
International journal of hospitality management
47
(
2015
),
pp. 108-115
Persistent link: https://www.econbiz.de/10011312540
Saved in:
3
Service attribute prioritization based on the marginal utility of attribute performance
Pan, Mengqiang
;
Li, Nao
;
Law, Rob
;
Huang, Xiankai
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014440006
Saved in:
4
Repeat customers and satisfaction : uncovering new intricacies through restaurant reviews
Ji, Xiaoxian
;
Nicolau, Juan Luis
;
Law, Rob
;
Liu, Xianwei
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
7
,
pp. 1226-1237
Persistent link: https://www.econbiz.de/10015192455
Saved in:
5
Cognitive-analytical and emotional-social tasks achievement of service robots through human-robot interaction
Sun, Sunny
;
Huiyue, Ye
;
Law, Rob
- In:
International journal of contemporary hospitality management
37
(
2025
)
1
,
pp. 180-196
Persistent link: https://www.econbiz.de/10015210164
Saved in:
6
A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites
Hao, Jin-Xing
;
Yu, Yan
;
Law, Rob
;
Fong, Davis Ka Chio
- In:
Tourism management : research, policies, practice
48
(
2015
),
pp. 231-241
Persistent link: https://www.econbiz.de/10010508396
Saved in:
7
Differences and similarities in perceptions of hotel experience : the role of national cultures
Zhang, Ziqiong
;
Li, Hengyun
;
Law, Rob
- In:
Journal of travel and tourism marketing
32
(
2015
),
pp. 2-14
Persistent link: https://www.econbiz.de/10011416038
Saved in:
8
A segmentation of online reviews by language groups : how English and non-English speakers rate hotels differently
Schuckert, Markus
;
Liu, Xianwei
;
Law, Rob
- In:
International journal of hospitality management
48
(
2015
),
pp. 143-149
Persistent link: https://www.econbiz.de/10011341593
Saved in:
9
Foodstagramming in the travel encounter
Wong, IpKin Anthony
;
Liu, Danqing
;
Li, Nao
;
Wu, Shushan
; …
- In:
Tourism management : research, policies, practice
71
(
2019
),
pp. 99-115
Persistent link: https://www.econbiz.de/10011987754
Saved in:
10
An empirical study on the influence of economy hotel website quality on online booking intentions
Li, Li
;
Peng, Maojuan
;
Jiang, Nan
;
Law, Rob
- In:
International journal of hospitality management
63
(
2017
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011705747
Saved in:
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