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~subject:"Service quality"
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Service quality
Health care
20,994
Gesundheitsversorgung
20,110
Versicherung
14,406
Insurance
14,054
Gesundheitswesen
11,292
Health care system
11,058
Theorie
5,502
Theory
5,456
Gesundheitsvorsorge
5,251
Preventive care
4,991
Krankenhaus
4,342
Hospital
4,310
Health
3,998
Gesundheit
3,922
Deutschland
3,009
Gesundheitspolitik
2,895
USA
2,890
Germany
2,808
Health policy
2,762
United States
2,719
Gesundheitskosten
2,583
Health care costs
2,578
insurance
2,307
Dienstleistungsqualität
2,176
Patients
2,038
Patienten
2,026
Welt
1,834
World
1,832
health care
1,732
Risk management
1,718
Risikomanagement
1,709
Risk
1,582
Risikomodell
1,580
Risk model
1,578
Krankenversicherung
1,542
Risiko
1,530
Health insurance
1,515
India
1,315
Consumer behaviour
1,297
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Undetermined
996
Free
602
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54
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2,112
German
79
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Siciliani, Luigi
27
Straume, Odd Rune
19
Brekke, Kurt R.
16
Gravelle, Hugh
12
Wübker, Ansgar
12
McFadden, Kathleen L.
10
Terwiesch, Christian
10
Horwitz, Jill R.
9
McColl-Kennedy, Janet R.
9
Gutacker, Nils
8
Levaggi, Rosella
8
Avdic, Daniel
7
Danaher, Tracey S.
7
Das, Jishnu
7
Gowen, Charles, III.
7
Hopp, Wallace J.
7
Moscelli, Giuseppe
7
Nichols, Austin
7
Saghafian, Soroush
7
Ugolini, Cristina
7
Bavafa, Hessam
6
Berry, Leonard L.
6
Chakraborty, Subhajit
6
Chandrasekaran, Aravind
6
Chen, Xi
6
Fredendall, Lawrence D.
6
Islam, Shahidul
6
Le Nguyen Hau
6
Lee, Donhee
6
Osei-Frimpong, Kofi
6
Palumbo, Rocco
6
Antony, Jiju
5
Boone, Jan
5
Cudney, Elizabeth A.
5
Di Pietro, Laura
5
Frakes, Michael
5
Geissler, Alexander
5
Ginja, Rita
5
Holla, Alaka
5
Jena, Anupam B.
5
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National Bureau of Economic Research
22
OECD
13
IGI Global
7
World Bank
6
European Commission / Directorate-General for Health and Food Safety
4
World Bank Group
4
Bad Orber Gespräche <10., 2005, Berlin>
2
Department of Health, Education, and Welfare
2
European Commission / Consumers, Health and Food Executive Agency
2
European Commission / Directorate-General for Health and Consumers
2
European Foundation for the Improvement of Living and Working Conditions
2
Sachverständigenrat zur Begutachtung der Entwicklung im Gesundheitswesen
2
Springer Fachmedien Wiesbaden
2
Taylor and Francis.
2
Verlag Dr. Kovač
2
AOK-Bundesverband
1
American Society for Quality
1
BKK Dachverband
1
Central Bank of Ireland
1
Centre for Economic Policy Research
1
Consumers, Health, Agriculture and Food Executive Agency
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutschland / Bundeswehr / Universität München / Fakultät für Wirtschafts- und Organisationswissenschaften
1
Edward Elgar Publishing
1
Ernst & Young AG
1
European Commission / Directorate-General for Translation
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European Committee of the Regions
1
European Parliament / Directorate-General for Internal Policies of the Union
1
European Union
1
Europäische Kommission / Generaldirektion Binnenmarkt, Industrie, Unternehmertum und KMU / Unit Skills, Services, Professions
1
Europäische Union / Agentur für Grundrechte
1
Fachhochschule Bonn-Rhein-Sieg
1
Forschungs- und Entwicklungsinstitut für das Sozial- und Gesundheitswesen Sachsen-Anhalt <Magdeburg>
1
Freie Universität Berlin
1
Friedrich-Ebert-Stiftung / Arbeitsgruppe "Stationäre Versorgung"
1
HELIOS Kliniken GmbH
1
HELIOS Klinikum Emil von Behring Berlin-Zehlendorf
1
Health Quality & Safety Commission New Zealand
1
International Conference "Economies of the Balkan and Eastern European Countries" <14., 2022, Florenz>
1
International Healthcare Industry Research
1
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Health care management review : the journal for health care management research
67
Journal of health organization and management
58
The TQM journal : the international review of organizational improvement
37
Health marketing quarterly
34
Journal of health economics
31
Quality management journal : QMJ
26
Management science : journal of the Institute for Operations Research and the Management Sciences
24
The service industries journal
24
Health economics
22
NBER working paper series
22
International journal of hospitality management
19
Manufacturing & service operations management : M & SOM
19
Technological forecasting & social change : an international journal
19
International journal of quality & reliability management
18
International journal of quality and service sciences
18
NBER Working Paper
18
The European journal of health economics : HEPAC ; health economics in prevention and care
17
The journal of services marketing
17
International journal of productivity and quality management : IJPQM
16
Journal of service management
16
Discussion paper series / IZA
15
Health care management science
15
International journal of pharmaceutical and healthcare marketing : IJPHM
14
Journal of business research : JBR
14
European journal of operational research : EJOR
13
Public management review
13
Socio-economic planning sciences : the international journal of public sector decision-making
13
Service business
12
The European journal of health economics
12
Total quality management & business excellence
12
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
Working paper / National Bureau of Economic Research, Inc.
12
Health economics review
11
International journal of services and operations management
10
Production and operations management : an international journal of the Production and Operations Management Society
10
Ruhr economic papers
10
Journal of operations management
9
Omega : the international journal of management science
9
Production and operations management : the flagship research journal of the Production and Operations Management Society
9
Discussion paper / Centre for Economic Policy Research
8
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ECONIS (ZBW)
2,176
Other ZBW resources
16
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1
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1
Chapter 16. Health and Long-Term Care
Norton, E.C.
- In:
Handbook of the economics of population aging : Volume 1
,
(pp. 951-989)
.
2016
-term care, primarily among the elderly. It also reviews the main features and problems with
insurance
markets and quality of …
Persistent link: https://www.econbiz.de/10014023477
Saved in:
2
Provider competition and healthcare quality : more bang for the buck?
Katz, Michael L.
- In:
International journal of industrial organization
31
(
2013
)
5
,
pp. 612-625
Persistent link: https://www.econbiz.de/10010248424
Saved in:
3
Antecedents of patient trust in health-care insurers
Gabay, Gillie
;
Moore, Dahlia
- In:
Services marketing quarterly
36
(
2015
)
1
,
pp. 77-93
Persistent link: https://www.econbiz.de/10010520733
Saved in:
4
Health and long-term care
Norton, Edward C.
-
2016
Persistent link: https://www.econbiz.de/10011574539
Saved in:
5
Money-back guarantees and service quality : the marketing of in vitro fertilization services
Yu, Shan
;
Ghosh, Mrinal K.
;
Viswanathan, Madhu
- In:
Journal of marketing research
59
(
2022
)
3
,
pp. 659-673
Persistent link: https://www.econbiz.de/10013258080
Saved in:
6
Estimating the marginal cost of quality improvements : the case of UK electricity distribution companies
Jamasb, Tooraj
;
Orea, Luis
;
Pollitt, Michael G.
- In:
Energy economics
34
(
2012
)
5
,
pp. 1498-1506
Persistent link: https://www.econbiz.de/10009688027
Saved in:
7
Employee satisfaction survey on the life
insurance
industry
Cristian, Benţe Corneliu
;
Maria, Bente Florina
- In:
Acta Universitatis Danubius / Oeconomica
10
(
2014
)
4
,
pp. 145-154
Persistent link: https://www.econbiz.de/10011508314
Saved in:
8
Prioritising the service quality factors affecting customer satisfaction in life
insurance
industry : an application of fuzzy AHP
Preeti
;
Mittal, Manju
;
Gupta, Sanjay
- In:
International journal of productivity and quality …
42
(
2024
)
4
,
pp. 519-535
Persistent link: https://www.econbiz.de/10015065618
Saved in:
9
Service quality, customers’ satisfaction, and profitability : an empirical study of Saudi Arabian
insurance
sector
Ali, Anis
;
Tausif, Mohammad Rumzi
- In:
Investment management and financial innovations
15
(
2018
)
2
,
pp. 232-247
Persistent link: https://www.econbiz.de/10012055447
Saved in:
10
Service trust, loyalty, and satisfaction : do clients prefer
insurance
firms or agencies?, evidence from Turkey
Acikdilli, Gaye
;
Soylu, Abdullah Bugra
- In:
Copernican Journal of Finance & Accounting : CJF&A
12
(
2023
)
2
,
pp. 9-26
Persistent link: https://www.econbiz.de/10014525463
Saved in:
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