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~subject:"Service quality"
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Service quality
Theorie
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Theory
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Consumer behaviour
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Konsumentenverhalten
17
Quality management
15
Qualitätsmanagement
15
Structural equation model
12
Strukturgleichungsmodell
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Lieferkette
10
Supply chain
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Dienstleistungsqualität
9
Forecast
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Forecasting model
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Innovation adoption
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Innovationsakzeptanz
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Product quality
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Produktqualität
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Prognose
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Prognoseverfahren
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Welt
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World
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China
7
Financial analysis
7
Finanzanalyse
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Coronavirus
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Corporate reputation
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Customer satisfaction
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Experiment
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Firmenimage
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Innovation
6
Kundenzufriedenheit
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Social Web
6
Social web
6
Willingness to pay
6
Zahlungsbereitschaftsanalyse
6
quality management
6
Algorithm
5
Algorithmus
5
Anlageberatung
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English
9
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Prybutok, Victor
7
Ababneh, Khaldoun I.
2
Peng, Xianghui
2
Ponnaiyan, Subramaniam
2
Qin, Hong
2
Blankson, Charles
1
Boonme, Kittipong
1
Debo, Laurens G.
1
ElMelegy, Ahmed R.
1
George, Benjamin
1
Gupta, Varun
1
Peak, Daniel
1
Phillips, Brandon
1
Prybutok, Gayle
1
Prybutok, Victor R.
1
Scott, Rebecca
1
Scott, Rebecca A.
1
Sidorova, Anna
1
Xu, Lu
1
Yang, Luyi
1
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Quality management journal : QMJ
6
Health marketing quarterly
1
Management science : journal of the Institute for Operations Research and the Management Sciences
1
Operations management research : OMR ; advancing practice through theory
1
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ECONIS (ZBW)
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1
Product quality vs service quality in the mobile industry : is there a dominant driver of customer intention to switch providers?
Peng, Xianghui
;
Scott, Rebecca
;
Prybutok, Victor
; …
- In:
Operations management research : OMR ; advancing …
7
(
2014
)
3/4
,
pp. 63-76
Persistent link: https://www.econbiz.de/10010439715
Saved in:
2
Contribution of product and provider quality to cell phone industry quality
Scott, Rebecca A.
;
Peng, Xianghui
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
22
(
2015
)
2
,
pp. 33-47
Persistent link: https://www.econbiz.de/10010515935
Saved in:
3
Search among queues under quality differentiation
Yang, Luyi
;
Debo, Laurens G.
;
Gupta, Varun
- In:
Management science : journal of the Institute for …
65
(
2019
)
8
,
pp. 3605-3623
Persistent link: https://www.econbiz.de/10012062720
Saved in:
4
The moderating effect of gender in urgent care service satisfaction
Qin, Hong
;
Boonme, Kittipong
;
George, Benjamin
; …
- In:
Quality management journal : QMJ
24
(
2017
)
3
,
pp. 20-30
Persistent link: https://www.econbiz.de/10011721847
Saved in:
5
SNSQUAL : a social networking site quality model
Phillips, Brandon
;
Peak, Daniel
;
Prybutok, Victor
- In:
Quality management journal : QMJ
23
(
2016
)
3
,
pp. 19-36
Persistent link: https://www.econbiz.de/10011517705
Saved in:
6
Relative contributions of product quality and service quality in the automobile industry
Xu, Lu
;
Blankson, Charles
;
Prybutok, Victor
- In:
Quality management journal : QMJ
24
(
2017
)
1
,
pp. 21-36
Persistent link: https://www.econbiz.de/10011633475
Saved in:
7
Quantitative comparison of measurements of urgent care service quality
Qin, Hong
;
Prybutok, Victor
;
Prybutok, Gayle
- In:
Health marketing quarterly
33
(
2016
)
1
,
pp. 59-77
Persistent link: https://www.econbiz.de/10011460430
Saved in:
8
Determinants of fast-food restaurant service quality in the United Arab Emirates
Ponnaiyan, Subramaniam
;
Ababneh, Khaldoun I.
;
Prybutok, …
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 86-97
Persistent link: https://www.econbiz.de/10012500781
Saved in:
9
Determinants of customer satisfaction and behavioral intentions in fast-food restaurants among undergraduate students during the COVID-19 pandemic
Ababneh, Khaldoun I.
;
Ponnaiyan, Subramaniam
;
ElMelegy, …
- In:
Quality management journal : QMJ
29
(
2022
)
2
,
pp. 104-124
Persistent link: https://www.econbiz.de/10013271131
Saved in:
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