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Service quality
Consumer behaviour
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Konsumentenverhalten
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South Korea
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Südkorea
27
CGE model
17
CGE-Modell
17
Gastronomie
17
Restaurant industry
17
Holiday behaviour
16
Theorie
16
Theory
16
Urlaubsverhalten
16
Beziehungsmarketing
14
Hotel industry
14
Hotellerie
14
Relationship marketing
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Allgemeines Gleichgewicht
13
Brand management
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General equilibrium
13
Markenführung
13
China
12
Customer satisfaction
12
Spain
12
Brand image
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Kundenzufriedenheit
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Markenimage
11
Spanien
11
Tourism
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Tourism marketing
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Tourismusmarketing
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Tourismus
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USA
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United States
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Brand
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Dienstleistungsqualität
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Markenartikel
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Kim, Eojina
5
Tang, Liang
5
Nicolau, Juan L.
3
Bosselman, Robert
2
Abrahams, Alan
1
Casado, Ana Belén
1
Gruss, Richard
1
Lee, Jin-soo
1
Luo, Yi
1
Más Ruiz, Francisco José
1
Park, Sangwon
1
Quesenberry, Jessie
1
Ractham, Peter
1
Sellers, Ricardo
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Wang, Xi
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Zheng, Jie
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International journal of hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Tourism management : research, policies, practice
2
Journal of hospitality marketing & management
1
The international journal of bank marketing : IJBM
1
Tourism economics : the business and finance of tourism and recreation
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ECONIS (ZBW)
9
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1
Measuring customer perceptions of restaurant innovativeness : developing and validating a scale
Kim, Eojina
;
Tang, Liang
;
Bosselman, Robert
- In:
International journal of hospitality management
74
(
2018
),
pp. 85-98
Persistent link: https://www.econbiz.de/10011924613
Saved in:
2
Rectifying failure of service : how customer perceptions of justice affect their emotional reponse and social media testimonial
Kim, Eojina
;
Tang, Liang
- In:
Journal of hospitality marketing & management
25
(
2016
)
7/8
,
pp. 897-924
Persistent link: https://www.econbiz.de/10011621365
Saved in:
3
Customer perceptions of innovativeness : an accelerator for value co-creation
Kim, Eojina
;
Tang, Liang
;
Bosselman, Robert
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
6
,
pp. 807-838
Persistent link: https://www.econbiz.de/10012053373
Saved in:
4
The role of customer behavior in forming perceived value at restaurants : a multidimensional approach
Kim, Eojina
;
Tang, Liang
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241862
Saved in:
5
Recommend or not? : the influence of emotions on passengers' intention of airline recommendation during COVID-19
Wang, Xi
;
Zheng, Jie
;
Tang, Liang
;
Luo, Yi
- In:
Tourism management : research, policies, practice
95
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013534425
Saved in:
6
How customer satisfaction drivers in online reviews of food trucks and quick service restaurants differ : proposing the concept of anticipation
Gruss, Richard
;
Quesenberry, Jessie
;
Kim, Eojina
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
7
,
pp. 1238-1252
Persistent link: https://www.econbiz.de/10015192480
Saved in:
7
The effect of quality on hotel risk
Nicolau, Juan L.
;
Sellers, Ricardo
- In:
Tourism economics : the business and finance of tourism …
17
(
2011
)
1
,
pp. 39-52
Persistent link: https://www.econbiz.de/10008992192
Saved in:
8
The harmful consequences of failed recoveries in the banking industry
Casado, Ana Belén
;
Nicolau, Juan L.
;
Más Ruiz, …
- In:
The international journal of bank marketing : IJBM
29
(
2011
)
1
,
pp. 32-49
Persistent link: https://www.econbiz.de/10009007231
Saved in:
9
Understanding the dynamics of the quality of airline service attributes : satisfiers and dissatisfiers
Park, Sangwon
;
Lee, Jin-soo
;
Nicolau, Juan L.
- In:
Tourism management : research, policies, practice
81
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012297610
Saved in:
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