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Importance performance competitor analysis (IPCA) : a study of hospitality companies

Albayrak, Tahir - In: International journal of hospitality management 48 (2015), pp. 135-142

Persistent link: https://www.econbiz.de/10011341594

Does the importance of hotel attributes differ for senior tourists? : A comparison of three markets

Caber, Meltem; Albayrak, Tahir - In: International Journal of Contemporary Hospitality Management 26 (2014) 4, pp. 610-628

Purpose – The purpose of this study is to identify the importance of hotel attributes for pre-senior and senior tourists when selecting a hotel. Design/methodology/approach – Three market segments (German, Dutch and British) were selected as the sample of the research. The Callan and...

Persistent link: https://www.econbiz.de/10014763814

The classification of extranet attributes in terms of their asymmetric influences on overall user satisfaction : an introduction to asymmetric impact-performance analysis

Caber, Meltem; Albayrak, Tahir; Loiacono, Eleanor T. - In: Journal of travel research : a quarterly publication of … 52 (2013) 1, pp. 106-116

Persistent link: https://www.econbiz.de/10009749875

Does the importance of hotel attributes differ for senior tourists? : a comparison of three markets

Caber, Meltem; Albayrak, Tahir - In: International journal of contemporary hospitality management 26 (2014) 4, pp. 610-628

Persistent link: https://www.econbiz.de/10010387385

Prioritisation of the hotel attributes according to their influence on satisfaction : a comparison of two techniques

Albayrak, Tahir; Caber, Meltem - In: Tourism management : research, policies, practice 46 (2015), pp. 43-50

Persistent link: https://www.econbiz.de/10010485579

Impact of group package tour dimensions on customer satisfaction (an ANNs application)

Moutinho, Luiz; Caber, Meltem; Silva, Maria Manuela Santos - In: Tourism analysis : an interdisciplinary tourism & … 20 (2015) 6, pp. 619-629

Persistent link: https://www.econbiz.de/10011420956

An investigation of the asymmetric relationships between service quality attributes and customer engagement : a three-factor theory approach

Albayrak, Tahir; Davras, Özgür; Caber, Meltem; … - In: Journal of hospitality marketing & management 33 (2024) 7, pp. 898-916

Persistent link: https://www.econbiz.de/10015083975

Hotel customer segmentation according to eco-service quality perception : the case of Russian tourists

Aksu, Akın; Albayrak, Tahir; Caber, Meltem - In: Journal of hospitality and tourism insights 5 (2022) 3, pp. 501-514

Persistent link: https://www.econbiz.de/10013272792