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An empirical investigation into the impact of product quality dimensions on improving the order-winners and customer satisfaction
Alzoubi, Haitham M.; Ahmed, Gouher; Al Shurideh, Muhammad - In: International journal of productivity and quality … 36 (2022) 2, pp. 169-186
Persistent link: https://www.econbiz.de/10013369895
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Examining the trends in citizen satisfaction towards e-government services in United Arab Emirates : a structural equation modelling approach
Alblooshi, Tareq; Azli, Moer; Hilmi, Mohd Faiz; … - In: International journal of services, economics and management 14 (2023) 1, pp. 58-77
Persistent link: https://www.econbiz.de/10014311188
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Effect of crises on the healthcare marketing mix and customer satisfaction : evidence from the UAE during the COVID-19 pandemic
Nabeel Al Amiri; Ahmed, Gouher; Al Qawasmeh, Khaled; … - In: Middle East journal of management : MEJM 11 (2024) 5, pp. 471-495
Persistent link: https://www.econbiz.de/10015056751
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Investigating the impact of total quality management practices and Six Sigma processes to enhance the quality and reduce the cost of quality : the case of Dubai
Alzoubi, Haitham M.; In'airat, Mohammad; Ahmed, Gouher - In: International journal of business excellence : IJBEX 27 (2022) 1, pp. 94-109
Persistent link: https://www.econbiz.de/10013252886