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The optimal remanufacturing strategy, returned quality choice and independent remanufacturers' advantage for tackling extreme weather
Fang, Chang; Fan, Shuyi; Chi, Mingxiang; Wang, Weizhong - In: International journal of production economics 259 (2023), pp. 1-14
Persistent link: https://www.econbiz.de/10014302329
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What's wrong with different empowerment? : the effect of differentiated empowering leadership on employee proactive service
Dong, Yanan; Zhao, Xinyuan; Yuan, Yuan; Dong, Huijuan; … - In: Journal of hospitality & tourism research : JHTR ; the … 47 (2023) 7, pp. 1187-1214
Persistent link: https://www.econbiz.de/10014366188
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The better I feel, the better I can do : the role of leaders’ positive affective presence
Jiang, Jing; Gu, Huimin; Dong, Yanan; Tu, Xingyong - In: International journal of hospitality management 78 (2019), pp. 251-260
Persistent link: https://www.econbiz.de/10012012756
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Employees' proactive customer service performance in hospitality : impacts of customer mistreatment and team performance pressure
Jiang, Jing; Yuan, Yuan; Dong, Yanan; Dong, Huijuan - In: Tourism review 78 (2023) 6, pp. 1414-1432
Persistent link: https://www.econbiz.de/10014511717
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Interval type-2 hesitant fuzzy set method for improving the service quality of domestic airlines in Turkey
Deveci, Muhammet; Özcan, Ender; John, Robert; Öner, … - In: Journal of air transport management 69 (2018), pp. 83-98
Persistent link: https://www.econbiz.de/10011865565
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Big N auditors and audit quality : new evidence from quasi-experiments
Jiang, John Xuefeng; Wang, Isabel Yanyan; Wang, K. Philip - In: The accounting review : a publication of the American … 94 (2019) 1, pp. 205-227
Persistent link: https://www.econbiz.de/10012015065