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Internet banking and customer satisfaction in Pakistan
Raza, Syed Ali; Jawaid, Syed Tehseen; Hassan, Ayesha - In: Qualitative research in financial markets 7 (2015) 1, pp. 24-36
Persistent link: https://www.econbiz.de/10010480929
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Islamic banking and customer satisfaction in Pakistan : evidence from internal and external customers
Jawaid, Syed Tehseen; Siddiqui, Aamir Hussain; Kanwal, Rabia - In: Journal of Islamic marketing 14 (2023) 2, pp. 435-464
Persistent link: https://www.econbiz.de/10013536397
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The role of customer trust, service quality and value dimensions in determining satisfaction and loyalty : an empirical study of mobile telecommunication industry in Pakistan
Aslam, Wajeeha; Arif, Imtiaz; Farhat, Kashif; … - In: Market : review for marketing theory and practice 30 (2018) 2, pp. 177-194
Persistent link: https://www.econbiz.de/10011994848
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Impact of after-sales service on consumer behavioural intentions
Aslam, Wajeeha; Farhat, Kashif - In: International journal of business and systems research … 14 (2020) 1, pp. 44-55
Persistent link: https://www.econbiz.de/10012168722
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The effect of ATM service quality on customer satisfaction and customer loyalty : an empirical analysis
Aslam, Wajeeha; Tariq, Ayesha; Arif, Imtiaz - In: Global business review 20 (2019) 5, pp. 1155-1178
Persistent link: https://www.econbiz.de/10012137565
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The journey of service quality to loyalty : a gender-based multigroup analysis in car-hailing service
Aslam, Wajeeha; Arif, Imtiaz; Farhat, Kashif - In: International journal of business environment : IJBE 15 (2024) 1, pp. 1-24
Persistent link: https://www.econbiz.de/10015060978