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How personal advisors make a difference in serving “almost rich” bank customers

Wahlberg, Olof; Öhman, Peter; Strandberg, Christer - In: International Journal of Bank Marketing 34 (2016) 6, pp. 904-923

Purpose The purpose of this paper is to explore mass affluent customer perceptions of the service quality delivered by personal advisors and banks, and the contributions of personal advisors and banks to customer satisfaction; and also to analyse the strength of the relationship between customer...

Persistent link: https://www.econbiz.de/10014760643

Lost revenues associated with going concern modified opinions in the Swedish audit market

Svanberg, Jan; Öhman, Peter - In: Journal of applied accounting research 15 (2014) 2, pp. 197-214

Persistent link: https://www.econbiz.de/10010513629

Auditors' identification with their clients : effects on audit quality

Svanberg, Jan; Öhman, Peter - In: The British accounting review : the journal of the … 47 (2015) 4, pp. 395-408

Persistent link: https://www.econbiz.de/10011419385

To be or not to be : auditors' ability to signal going concern problems

Tagesson, Torbjörn; Öhman, Peter - In: Journal of accounting & organizational change 11 (2015) 2, pp. 175-192

Persistent link: https://www.econbiz.de/10011293435

Does charismatic client leadership constrain auditor objectivity?

Svanberg, Jan; Öhman, Peter - In: Behavioral research in accounting 29 (2017) 1, pp. 103-118

Persistent link: https://www.econbiz.de/10011685637

The relationship between transformational client leadership and auditor objectivity

Svanberg, Jan; Öhman, Peter; Neidermeyer, Presha E. - In: Accounting, auditing & accountability journal 30 (2017) 5, pp. 1142-1159

Persistent link: https://www.econbiz.de/10011757957

How personal advisors make a difference in serving "almost rich" bank customers

Wahlberg, Olof; Öhman, Peter; Strandberg, Christer - In: The international journal of bank marketing : IJBM 34 (2016) 6, pp. 904-923

Persistent link: https://www.econbiz.de/10011618697

Challenges in serving the mass affluent segment : bank customer perceptions of service quality

Strandberg, Christer; Wahlberg, Olof; Öhman, Peter - In: Managing service quality : MSQ ; an international journal 22 (2012) 4, pp. 359-385

Persistent link: https://www.econbiz.de/10009581791

Does ethical culture in audit firms support auditor objectivity?

Svanberg, Jan; Öhman, Peter - In: Accounting in Europe 13 (2016) 1, pp. 65-79

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Auditor objectivity as a function of auditor negotiation self-efficacy beliefs

Svanberg, Jan; Öhman, Peter; Neidermeyer, Presha E. - In: Advances in accounting : a research annual 44 (2019), pp. 121-131

Persistent link: https://www.econbiz.de/10012064339