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Enhancing consumer value in wine tourism

Carlsen, Jack; Boksberger, Philipp - In: Journal of hospitality & tourism research : JHTR ; the … 39 (2015) 1, pp. 132-144

Persistent link: https://www.econbiz.de/10010482866

Managing service quality for competitive advantage in small engineering firms

Maclaran, Pauline; McGowan, Pauric - In: International Journal of Entrepreneurial Behavior & Research 5 (1999) 2, pp. 35-47

Examines how small firms can maximise service quality to determine a competitive marketing advantage for their …

Persistent link: https://www.econbiz.de/10014769940

The new consumer emerges

Kress, Katherine; Ozawa, Nancy; Schmid, Gregory - In: Strategy & Leadership 28 (2000) 5, pp. 4-11

New consumers have emerged in North America. These consumers have higher expectations and are more demanding than yesterday’s consumers. Businesses must meet these requirements if they are to hold a competitive place in today’s marketplace. The authors report on research that identifies the...

Persistent link: https://www.econbiz.de/10015016337

Informationsverhalten in komplexen Entscheidungssituationen : dargestellt anhand der Reiseentscheidung

Pikkemaat, Birgit - 2002

Persistent link: https://www.econbiz.de/10001627906

Investigation of the factors influencing the online consumer's choice of a service provider for home improvement

Ponathil, Amal; Bhanu, Aasish; Piratla, Kalyan; Sharma, … - In: Electronic commerce research 24 (2024) 4, pp. 2519-2546

Persistent link: https://www.econbiz.de/10015196516

Consumer decision-making strategies and use of hospital quality measures

Marquard, Jenna L.; Duffey, Noah; Lin, Qi Ming - In: Quality management journal : QMJ 18 (2011) 4, pp. 25-35

Persistent link: https://www.econbiz.de/10009381987

Quality evaluation and best service choice for cloud computing based on user preference and weights of attributes using the analytic network process

Choi, Cheol-Rim; Jeong, Hwa-Young - In: Electronic commerce research 14 (2014) 3, pp. 245-270

Persistent link: https://www.econbiz.de/10010468735

A conflict of choice : how consumers choose where to go for dinner

Jung, Jae Man; Sydnor, Sandra; Lee, Seul Ki; Almanza, … - In: International journal of hospitality management 45 (2015), pp. 88-98

Persistent link: https://www.econbiz.de/10010503885

Antecedents of the client's trust in low- versus high-consequence decisions

Terres, Mellina da Silva; Santos, Christiane Pizzutti dos; … - In: The journal of services marketing 29 (2015) 1, pp. 26-37

Persistent link: https://www.econbiz.de/10010531133

The impact of customer cognitive competence on online service decision-making : an event-related potentials perspective

Wang, Jing; Zhao, Meina; Zhao, Gang - In: The service industries journal 37 (2017) 5/6, pp. 363-380

Persistent link: https://www.econbiz.de/10011741138