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~subject:"Service quality"
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Service quality
India
105,087
Indien
98,070
Dienstleistungsqualität
23,260
Students
18,441
Studierende
17,859
Hochschule
8,704
Higher education institution
8,536
Consumer behaviour
8,277
Konsumentenverhalten
8,144
Customer satisfaction
7,616
Kundenzufriedenheit
7,380
Studium
7,169
University education
7,085
China
5,867
Relationship marketing
5,293
Beziehungsmarketing
5,261
Theorie
5,066
Theory
5,054
Wirtschaftswachstum
4,841
Economic growth
4,832
USA
4,685
United States
4,543
Bildungsniveau
3,830
Educational achievement
3,816
Bank
3,538
Qualitätsmanagement
3,461
Quality management
3,450
Entwicklung
3,369
Economic development
3,312
Women
3,192
Wirkungsanalyse
3,168
Impact assessment
3,160
Frauen
3,106
Industrie
3,102
Schätzung
3,062
Estimation
3,050
Wirtschaftsprüfung
3,033
Financial audit
3,030
Manufacturing industries
3,015
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Siciliani, Luigi
85
Hanushek, Eric Alan
64
Straume, Odd Rune
57
Propper, Carol
56
Rivkin, Steven G.
53
Han, Heesup
52
Brekke, Kurt R.
51
Bruhn, Manfred
49
Mattila, Anna S.
45
Prybutok, Victor R.
40
Gravelle, Hugh
37
Prentice, Catherine
33
Shahin, Arash
33
Pathak, Parag A.
30
Rockoff, Jonah E.
28
Staiger, Douglas
28
Kane, Thomas J.
27
Knechel, W. Robert
26
Law, Rob
26
McColl-Kennedy, Janet R.
26
Wong, IpKin Anthony
26
Sharma, Piyush
25
Usman, Osly
25
Van Reenen, John
25
Zhang, Min
25
Figlio, David N.
24
Kain, John F.
24
Edvardsson, Bo
23
Sparks, Beverley
23
Benkenstein, Martin
22
Wirtz, Jochen
22
Angrist, Joshua D.
21
Gaynor, Martin
21
Grabowski, David C.
21
Berry, Leonard L.
20
Brasington, David M.
20
Chi, Wuchun
20
Francis, Jere R.
20
Lisic, Ling Lei
20
McMillan, Robert
20
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OECD
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IGI Global
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World Bank
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Springer Fachmedien Wiesbaden
19
European Commission / Joint Research Centre
13
World Bank Group
12
European Foundation for the Improvement of Living and Working Conditions
10
Verlag Dr. Kovač
9
Nomos Verlagsgesellschaft
8
Europäische Kommission
6
Taylor and Francis.
6
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
6
European Centre for the Development of Vocational Training
5
European Commission / Directorate-General for the Information Society and Media
5
Edward Elgar Publishing
4
European Commission / Directorate-General for Education, Youth, Sport and Culture
4
European Commission / Directorate-General for Health and Food Safety
4
OECD / International Transport Forum
4
Weltbank
4
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
4
Books on Demand GmbH <Norderstedt>
3
Christian-Albrechts-Universität zu Kiel
3
European Organization for Quality Control
3
European Parliament / Directorate-General for Internal Policies of the Union
3
Europäische Kommission / Generaldirektion Bildung und Kultur
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
National Institute of Economic and Social Research
3
Organisation for Economic Co-operation and Development
3
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
3
Shaker Verlag
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3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Universität Potsdam
3
Universität Ulm
3
ACA
2
Bad Orber Gespräche <10., 2005, Berlin>
2
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
2
Centralʹnyj bank Rossijskoj Federacii
2
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International journal of hospitality management
475
Journal of retailing and consumer services
336
The service industries journal
317
Journal of business research : JBR
263
The journal of services marketing
256
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
227
International journal of contemporary hospitality management
224
NBER working paper series
205
Auditing : a journal of practice & theory
192
NBER Working Paper
187
Working paper / National Bureau of Economic Research, Inc.
178
Journal of hospitality marketing & management
164
Tourism management : research, policies, practice
152
Journal of air transport management
139
International journal of quality & reliability management
138
Services marketing quarterly
136
The TQM journal : the international review of organizational improvement
136
Journal of Services Marketing
130
International journal of quality and service sciences
128
Journal of travel and tourism marketing
127
International journal of productivity and quality management : IJPQM
122
Service business
117
Journal of service management
115
Health care management review : the journal for health care management research
113
Cogent business & management
110
The accounting review : a publication of the American Accounting Association
105
Discussion paper series / IZA
104
International journal of services and operations management
103
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
99
Journal of service research : JSR
99
Total quality management & business excellence
98
Managerial auditing journal
96
Quality management journal : QMJ
96
Economics of education review
86
Journal of health economics
84
Managing service quality : MSQ ; an international journal
83
International journal of services, economics and management
82
Journal of service research
80
International journal of auditing : IJA
78
Management science : journal of the Institute for Operations Research and the Management Sciences
76
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ECONIS (ZBW)
23,248
Other ZBW resources
752
RePEc
120
BASE
28
EconStor
25
ArchiDok
1
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1
The INSTAQUAL scale : an instrument for measuring service quality of management institutions
Kumar, Sanjeev
;
Dash, Manoj Kumar
- In:
International journal of services, economics and management
6
(
2014
)
4
,
pp. 377-394
Persistent link: https://www.econbiz.de/10011471749
Saved in:
2
An investigation of factors influencing student satisfaction with MOOCs in the Indian higher education system
Sharma, Devika Rani
;
Girija, Smitha
- In:
International journal of business information systems : …
43
(
2023
)
4
,
pp. 443-464
Persistent link: https://www.econbiz.de/10014336866
Saved in:
3
Role of information of service quality in formation of behavioural intention among
students
: empirical analysis in university settings
Gadhavi, Dharmesh D.
;
Patel, Jayesh D.
;
Shukla, Yupal S.
- In:
International journal of services, economics and management
9
(
2018
)
1
,
pp. 61-76
Persistent link: https://www.econbiz.de/10011971901
Saved in:
4
Impact of student perceived service quality and faculty transformational leadership on student satisfaction and student motivation : an empirical study
Agrawal, Nikhil
;
Sangwan, Dhruv
;
Prabhu, H. Mahesh
- In:
International journal of services and operations …
41
(
2022
)
3
,
pp. 343-356
Persistent link: https://www.econbiz.de/10013257527
Saved in:
5
Institutional effectiveness in higher education : a comparative analysis of
students
' perceived responses in Indian context
Ghosh, Koustab
- In:
International journal of Indian culture and business …
9
(
2014
)
2
,
pp. 181-204
Persistent link: https://www.econbiz.de/10011283905
Saved in:
6
Measuring international
students
' satisfaction with higher education in
India
: develooment & validation in INHedPERF model
Chadha, Bandana
;
Tomar, Vivek Singh
;
Rai, R. S.
;
Dugar, …
- In:
International journal of applied business and economic …
15
(
2017
)
1
,
pp. 251-265
Persistent link: https://www.econbiz.de/10011673303
Saved in:
7
Moderating effect of perceived trust on service quality : student satisfaction relationship : evidence from Indian higher management education institutions
Sonali Singh
;
Jasial, Sumeet Singh
- In:
Journal of marketing for higher education
31
(
2021
)
2
,
pp. 280-304
Persistent link: https://www.econbiz.de/10012695063
Saved in:
8
Measuring service quality in Indian hospitals : an analysis of SERVQUAL model
Konsra, Pooja
;
Jha, Abhishek Kumar
- In:
International journal of services and operations management
24
(
2016
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011598293
Saved in:
9
Service quality in manufacturing supply chains : a bi-directional perspective from Indian SMEs
Gandhi, Surjit Kumar
;
Sachdeva, Anish
;
Gupta, Ajay
- In:
International journal of logistics systems and …
35
(
2020
)
2
,
pp. 149-203
Persistent link: https://www.econbiz.de/10012177776
Saved in:
10
Linkages between switching barriers and service recovery evaluation : an Indian exploration
Gautam, Vikas
- In:
Journal of global marketing
26
(
2013
)
3
,
pp. 147-154
Persistent link: https://www.econbiz.de/10010189501
Saved in:
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