Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The impact of human resource m...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
Malaysia
40
Consumer behaviour
26
Konsumentenverhalten
26
Customer satisfaction
21
Firm performance
19
Unternehmenserfolg
19
Kundenzufriedenheit
18
Dienstleistungsqualität
15
Beziehungsmarketing
12
Relationship marketing
12
Arbeitsverhalten
10
Work behaviour
10
Emotion
9
Führungsstil
9
Hotellerie
9
Leadership style
9
Online retailing
9
Risk management
9
Arbeitszufriedenheit
8
Entrepreneurship
8
Entrepreneurship approach
8
Hotel industry
8
Islamic finance
8
Islamisches Finanzsystem
8
Job satisfaction
8
KMU
8
Online-Handel
8
SME
8
China
7
Financial institutions
7
Human Resource Management
7
Leadership
7
Personalmanagement
7
Risikomanagement
7
Soziales Netzwerk
7
Arbeitsleistung
6
Bank
6
Corporate Social Responsibility
6
Corporate social responsibility
6
more ...
less ...
Online availability
All
Undetermined
8
Type of publication
All
Article
15
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
15
Aufsatz in Zeitschrift
15
Collection of articles of several authors
1
Sammelwerk
1
research-article
1
Language
All
English
16
Author
All
Amin, Muslim
14
Cobanoglu, Cihan
3
Sajad Rezaei
3
Ali, Faizan
2
Herjanto, Halimin
2
Moghaddam, Minoo
2
Mohamed, Norshidah
2
Alam, Muhammad
1
Benyasrisawat, Prawat
1
Butt, Muhammad Mohsin
1
Fontaine, Rodrigue
1
Huisman, Jeroen
1
Hussain, Dildar
1
Ismayatim, Wan Faizatul Aniza
1
Kassim, Emilia
1
Nasharuddin, Siti Zaroha
1
Nizam, Ahmad
1
Okumus, Fevzi
1
Padma Panchapakesan
1
Preece, Christopher Nigel
1
Rezaei, Sajad
1
Rohaida Basiruddin
1
Ryu, Kisang
1
Shahijan, Milad Kalantari
1
Wan Khairuzzaman Wan Ismail
1
Yahya, Zatilaziya
1
Zaidi Bin Isa
1
Zaidi Isa
1
Zaleha Abdul Rasid
1
more ...
less ...
Published in...
All
Journal for global business advancement : JGBA
3
Journal of hospitality marketing & management
2
Afro-Asian Journal of Finance and Accounting : AAJFA
1
International journal of Islamic and Middle Eastern finance and management
1
Journal of hospitality and tourism insights
1
Journal of marketing for higher education
1
Journal of travel and tourism marketing
1
Nankai Business Review International
1
Nankai business review international
1
Services marketing quarterly
1
The international journal of bank marketing : IJBM
1
The service industries journal
1
Tourism review
1
more ...
less ...
Source
All
ECONIS (ZBW)
15
Other ZBW resources
1
Showing
1
-
10
of
16
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
Saved in:
2
Exploring online repurchase behavioural intention of university students in Malaysia
Sajad Rezaei
;
Amin, Muslim
- In:
Journal for global business advancement : JGBA
6
(
2013
)
2
,
pp. 92-119
Persistent link: https://www.econbiz.de/10009762828
Saved in:
3
Service quality dimension and customer satisfaction : an empirical study in the Malaysian hotel industry
Amin, Muslim
;
Yahya, Zatilaziya
;
Ismayatim, Wan …
- In:
Services marketing quarterly
34
(
2013
)
2
,
pp. 115-125
Persistent link: https://www.econbiz.de/10009745742
Saved in:
4
The influence of physical environment on emotions, customer satisfaction and behavioural intentions in Chinese resort hotel industry
Ali, Faizan
;
Amin, Muslim
- In:
Journal for global business advancement : JGBA
7
(
2014
)
3
,
pp. 249-264
Persistent link: https://www.econbiz.de/10010489181
Saved in:
5
An examination of the relationship between service quality perception and customer satisfaction : a SEM approach towards Malaysia Islamic banking
Amin, Muslim
;
Zaidi Isa
- In:
International journal of Islamic and Middle Eastern …
1
(
2008
)
3
,
pp. 191-209
Persistent link: https://www.econbiz.de/10003782399
Saved in:
6
An integrated model of service experience, emotions, satisfaction, and price acceptance : an empirical analysis in the Chinese hospitality industry
Ali, Faizan
;
Amin, Muslim
;
Cobanoglu, Cihan
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 449-475
Persistent link: https://www.econbiz.de/10011499273
Saved in:
7
Interdisciplinary research on service quality and internationalisation
Amin, Muslim
(
ed.
)
-
2015
Persistent link: https://www.econbiz.de/10011547780
Saved in:
8
Determinants of online hotel booking intentions : website quality, social presence, affective commitment, and e-trust
Amin, Muslim
;
Ryu, Kisang
;
Cobanoglu, Cihan
;
Nizam, Ahmad
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 845-870
Persistent link: https://www.econbiz.de/10012649552
Saved in:
9
Airline service : low-cost-carriers (LCCs) failure and passenger emotional experience
Herjanto, Halimin
;
Amin, Muslim
;
Okumus, Fevzi
; …
- In:
Tourism review
77
(
2022
)
3
,
pp. 945-963
Persistent link: https://www.econbiz.de/10013368792
Saved in:
10
Antecedents and consequences of students' attitudes towards internationally accredited business schools : a signalling theory perspective
Butt, Muhammad Mohsin
;
Huisman, Jeroen
;
Hussain, Dildar
; …
- In:
Journal of marketing for higher education
34
(
2024
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10014566925
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
