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A bibliometric analysis of the...
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Subject
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Service quality
Quality management
202
Qualitätsmanagement
201
Lean management
118
Lean Management
116
Lean production
100
Lean Production
89
Six Sigma
66
Lean Six Sigma
65
Lean
51
Bibliometrics
38
Bibliometrie
38
Manufacturing industries
32
Industrie
30
Industry 4.0
30
Business process management
29
Prozessmanagement
28
Quality
28
Lieferkette
26
Supply chain
26
Critical success factors
25
Erfolgsfaktor
24
Success factor
24
Higher education institution
23
Hochschule
23
Six sigma
23
India
22
Organizational change
22
Continuous improvement
21
Organisatorischer Wandel
21
Higher education
20
Employee suggestion system
19
Implementation
19
Vorschlagswesen
19
Lean six sigma
17
Leadership
16
Product quality
16
Project management
16
Projektmanagement
16
Dienstleistungsqualität
15
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Undetermined
10
Free
2
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Article
15
Book / Working Paper
1
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Article in journal
14
Aufsatz in Zeitschrift
14
case-report
1
Language
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English
16
Author
All
Antony, Jiju
14
Sony, Michael
6
Cudney, Elizabeth A.
4
McDermott, Olivia
4
Bhat, Shreeranga
3
Materla, Tejaswi
2
Mekoth, Nandakumar
2
E.V., Gijo
1
Ellahham, Samer
1
Furterer, Sandra L.
1
Garza-Reyes, Jose Arturo
1
Gijo, E. V.
1
Jach, Paula
1
Jayaraman, Raja
1
Kaul, Arshia
1
Kaul, Vasundhara
1
Kaye, Mike
1
Keramida, Efthalia
1
Kush, Patrick
1
Laureani, Alessandro
1
Laux, Chad
1
Lizarelli, Fabiane Letícia
1
Maalouf, Maher
1
Marbouh, Dounia
1
Noronha, Ajay
1
Psomas, Evangelos L.
1
Salah, Souraj
1
Shokri, Alireza
1
Simsekler, Mecit Can Emre
1
Swarnakar, Vikas
1
Terisa, K. K.
1
Thomson, Scott Paul
1
Zulfiqar, Maryam
1
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The TQM journal : the international review of organizational improvement
5
Total quality management & business excellence
3
International journal of quality & reliability management
2
IEEE transactions on engineering management : EM
1
International Journal of Lean Six Sigma
1
International journal of business excellence
1
International journal of productivity and quality management : IJPQM
1
The international journal of productivity and performance management : IJPPM
1
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ECONIS (ZBW)
15
Other ZBW resources
1
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1
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1
Critical failure factors for Quality 4.0 : an exploratory qualitative study
Antony, Jiju
;
Kaul, Arshia
;
Bhat, Shreeranga
;
Sony, Michael
- In:
International journal of quality & reliability management
41
(
2024
)
4
,
pp. 1044-1062
Persistent link: https://www.econbiz.de/10014519802
Saved in:
2
Quality 4.0 conceptualisation and theoretical understanding : a global exploratory qualitative study
Antony, Jiju
;
McDermott, Olivia
;
Sony, Michael
- In:
The TQM journal : the international review of …
34
(
2022
)
5
,
pp. 1169-1188
Persistent link: https://www.econbiz.de/10013537684
Saved in:
3
The impact of medical cyber-physical systems on healthcare service delivery
Sony, Michael
;
Antony, Jiju
;
McDermott, Olivia
- In:
The TQM journal : the international review of …
34
(
2022
)
7
,
pp. 73-93
Persistent link: https://www.econbiz.de/10013537702
Saved in:
4
Revisiting Ishikawa's original seven basic tools of quality control : a global study and some new insights
Antony, Jiju
;
McDermott, Olivia
;
Sony, Michael
- In:
IEEE transactions on engineering management : EM
70
(
2023
)
11
,
pp. 4005-4020
Persistent link: https://www.econbiz.de/10014424498
Saved in:
5
Healthcare 4.0 digital technologies impact on quality of care : a systematic literature review
Marbouh, Dounia
;
Swarnakar, Vikas
;
Simsekler, Mecit Can Emre
- In:
Total quality management & business excellence
34
(
2023
)
15/16
,
pp. 2157-2182
Persistent link: https://www.econbiz.de/10014443899
Saved in:
6
The application of Kano model in the healthcare industry : a systematic literature review
Materla, Tejaswi
;
Cudney, Elizabeth A.
;
Antony, Jiju
- In:
Total quality management & business excellence
30
(
2019
)
6
,
pp. 660-681
Persistent link: https://www.econbiz.de/10012199777
Saved in:
7
Systematic literature review of quality maturity matrix
Kush, Patrick
;
Cudney, Elizabeth A.
;
Materla, Tejaswi
; …
- In:
Total quality management & business excellence
32
(
2021
)
3
,
pp. 289-297
Persistent link: https://www.econbiz.de/10012423585
Saved in:
8
Voice of the customer as a tool for service quality analysis in public transport
Jach, Paula
;
Antony, Jiju
;
Thomson, Scott Paul
;
Cudney, …
- In:
The TQM journal : the international review of …
34
(
2022
)
3
,
pp. 448-475
Persistent link: https://www.econbiz.de/10013338046
Saved in:
9
Critical success factors of lean in the public services sector : the case of the Greek citizen's service centers
Keramida, Efthalia
;
Psomas, Evangelos L.
;
Antony, Jiju
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2304-2321
Persistent link: https://www.econbiz.de/10014457688
Saved in:
10
Performance and service quality enhancement in a healthcare setting through lean six sigma strategy
Noronha, Ajay
;
Bhat, Shreeranga
;
Gijo, E. V.
;
Antony, Jiju
- In:
International journal of quality & reliability management
40
(
2023
)
2
,
pp. 365-390
Persistent link: https://www.econbiz.de/10013535686
Saved in:
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