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Service quality
Quality management
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India
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Qualitätsmanagement
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Industry 4.0
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Prashar, Anupama
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Dasgupta, Meeta
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Saxena, Shilpi
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Vision : the journal of business perspective
2
International journal of services and operations management
1
The service industries journal
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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1
Mohalla clinic : a case on healthcare service operations and quality
Prashar, Anupama
- In:
Vision : the journal of business perspective
27
(
2023
)
4
,
pp. 538-552
Persistent link: https://www.econbiz.de/10014365974
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2
Six Sigma adoption in public utilities : a case study
Prashar, Anupama
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 479-506
Persistent link: https://www.econbiz.de/10011579819
Saved in:
3
Service quality improvement at public utilities : a case
Prashar, Anupama
- In:
International journal of services and operations management
22
(
2015
)
3
,
pp. 257-286
Persistent link: https://www.econbiz.de/10011522586
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4
Does parental co-creation impacts perceived value? : a mixed-method study in Indian elementary educational innovations
Dasgupta, Meeta
;
Prashar, Anupama
- In:
Vision : the journal of business perspective
24
(
2020
)
1
,
pp. 90-100
Persistent link: https://www.econbiz.de/10012174975
Saved in:
5
How satisfactory are empathetic care and robotic assistance in telemedicine services?
Saxena, Shilpi
;
Prashar, Anupama
- In:
The service industries journal
43
(
2023
)
11/12
,
pp. 827-853
Persistent link: https://www.econbiz.de/10014321627
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