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Services
Innovation
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Innovation management
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Taiwan
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Beziehungsmarketing
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Dienstleistung
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Relationship marketing
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Tsou, Hung Tai
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Chen, Ja-shen
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Ching, Russell K. H.
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Huang, Astrid Ya-hui
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Liu, Feng Hsu
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Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of engineering and technology management : JET-M
1
Journal of service management
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Journal of service research : JSR
1
The service industries journal
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ECONIS (ZBW)
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Interactions, innovation, and services
Liu, Feng Hsu
- In:
The service industries journal
36
(
2016
)
13/14
,
pp. 658-674
Persistent link: https://www.econbiz.de/10011655408
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2
Co-production and its effects on service innovation
Chen, Ja-shen
;
Tsou, Hung Tai
;
Ching, Russell K. H.
- In:
Industrial marketing management : the international …
40
(
2011
)
8
,
pp. 1331-1346
Persistent link: https://www.econbiz.de/10009410650
Saved in:
3
Collaboration competency and partner match for e-service product innovation through knowledge integration mechanisms
Tsou, Hung Tai
- In:
Journal of service management
23
(
2012
)
5
,
pp. 640-663
Persistent link: https://www.econbiz.de/10009666545
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4
Performance effects of IT capability, service process innovation, and the mediating role of customer service
Chen, Ja-shen
;
Tsou, Hung Tai
- In:
Journal of engineering and technology management : JET-M
29
(
2012
)
1
,
pp. 71-94
Persistent link: https://www.econbiz.de/10009565813
Saved in:
5
Service delivery innovation : antecedents and impact on firm performance
Chen, Ja-shen
;
Tsou, Hung Tai
;
Huang, Astrid Ya-hui
- In:
Journal of service research : JSR
12
(
2009/10
)
1
,
pp. 36-55
Persistent link: https://www.econbiz.de/10003878836
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