Aringhieri, Roberto; Duma, Davide; Fragnelli, Vito - In: Operations Research Perspectives 5 (2018), pp. 22-31
With the increasing popularity of e-commerce systems, commercial transactions are becoming more and more frequent. Such transactions are not direct but mediated, putting the buyer in a position of weakness with respect to the seller, especially in the case of a failure of a transaction. The...
