Purpose – The aim of this research is to determine the importance and impact of project-based learning (PBL) on students' knowledge in Lean and Six Sigma courses where practical application of theoretical knowledge is necessary. Design/methodology/approach – Students teams were given...

Purpose Lean Six Sigma (LSS) as a process excellence has been widely adopted in both manufacturing and service organizations; however, its application in the public sector has not been widely explored. Is LSS still a myth or reality in our public sector organizations? The purpose of this paper...

"Design for Six Sigma (DFSS) is a data-driven quality strategy for designing products and services. The goal of DFSS is to avoid process problems using systems engineering techniques. DFSS consists of five interconnected phases: Define, Measure, Analyze, Design, Verify. This book provides a...