Social media are increasingly implemented in work organizations as tools for communication among employees. As these technologies begin to proliferate across the enterprise, it is important that we develop an understanding of how they enable and constrain the communicative activities through...

Social networking sites make it easier for people to form, maintain, and identify relationships. Yet, building social capital also involves strengthening weaker ties. Can social networking sites help people strengthen pre-existing ties with others? In this paper, we theorize and test two...

This paper offers a grounded theory of communication visibility based on a field study of the implementation of a new enterprise social networking site in a large financial services organization. The emerging theory suggests that once invisible communication occurring between others in the...

This paper suggests that social media may be useful for knowledge sharing because they are leaky pipes for communication - the directionality and content of a particular message is visible to people not involved in it. However, social media are only useful for knowledge sharing if some people...

This paper addresses the need for theoretical advancements in understanding team processes and the impact of technology on teams. Specifically, it examines the use of digital collaboration technologies by organizational teams and their effect on team communication and collaboration. Using the...