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Kim, Seongseop (ed.); Pan, Steve (ed.) - 2018

Persistent link: https://www.econbiz.de/10011885868

Analysis of satisfiers and dissatisfiers in online hotel reviews on social media

Kim, Bona; Kim, Seongseop; Heo, Cindy Yoonjoung - In: International journal of contemporary hospitality management 28 (2016) 9, pp. 1915-1936

Persistent link: https://www.econbiz.de/10011624191

Predicting firm market performance using the social media promoter score

Chung, Sunghun; Shin, Donghyuk; Park, Jooyoung - In: Marketing letters : a journal of research in marketing 33 (2022) 4, pp. 545-561

Persistent link: https://www.econbiz.de/10013454628

Effects of metaverse experience on behavioral intention of visitors : moderating role of similarity between virtual and real experience

Shin, Seunghun; Koo, Chulmo; Kim, Jungkeun; Gursoy, Dogan - In: International journal of contemporary hospitality management 36 (2024) 12, pp. 4055-4073

Persistent link: https://www.econbiz.de/10015145307

Social networks and customer involvement in new service development (NSD) : the case of www.mystarbucksidea.com

Sigala, Marianna - In: International journal of contemporary hospitality management 24 (2012) 7, pp. 966-990

Persistent link: https://www.econbiz.de/10009666533

E-service quality and Web 2.0 : expanding quality models to include customer participation and inter-customer support

Sigala, Marianna - In: The service industries journal 29 (2009) 9/10, pp. 1341-1358

Persistent link: https://www.econbiz.de/10003914911

In “Likes” We Trust : Likes, Disclosures and Firm-Serving Motives on Social Media

Seo, Yuri; Kim, Jungkeun; Choi, Yung Kyun; Li, Xiaozhu - 2021

PurposeThis paper aims to examine when and how the number of “likes” can exert significant influence on consumer evaluations of social media advertising. It sheds a novel perspective on how social media “likes”, advertising disclosures and the presence of firm-serving motives influence...

Persistent link: https://www.econbiz.de/10014086299

Web map services in tourism : a framework exploring the organisational transformations and implications on business operations and models

Sigala, Marianna; Marinidis, Dimosthenis - In: International journal of business information systems : … 9 (2012) 4, pp. 415-434

Persistent link: https://www.econbiz.de/10009513966

e-Democracy and Web 2.0 : a framework enabling DMOS to engage stakeholders in collaborative destination management

Sigala, Marianna; Marinidis, Dimosthenis - In: Tourism analysis : an interdisciplinary tourism & … 17 (2012) 2, pp. 105-120

Persistent link: https://www.econbiz.de/10009580589

Knowledge management, social media and employee creativity

Sigala, Marianna; Chalkiti, Kalotina - In: International journal of hospitality management 45 (2015), pp. 44-58

Persistent link: https://www.econbiz.de/10010503898