This study examines how national UK newspaper websites are integrating user-generated content (UGC). A survey quantifying the adoption of UGC by mainstream news organisations showed a dramatic increase in the opportunities for contributions from readers. In-depth interviews with senior news...

Social media platforms are becoming an indispensable resource for journalists. Their use involves both direct interaction with the platforms themselves and, increasingly, the use of specialist third-party apps to find, filter, and follow content and contributors. This article explores some of...

Contemporary live online reporting makes the most of converging technological platforms and includes not just text but a range of content including still and moving images and audio. Social media platforms are an important source of content, which is often embedded directly. The resulting news...