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Drivers of helpfulness of online hotel reviews : A sentiment and emotion mining approach
Chatterjee, Swagato
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241418
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Exploring healthcare/health-product ecommerce satisfaction : a text mining and machine learning application
Chatterjee, Swagato
;
Goyal, Divesh
;
Prakash, Atul
; …
- In:
Journal of business research : JBR
131
(
2021
),
pp. 815-825
Persistent link: https://www.econbiz.de/10012545019
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