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Firm-hosted online user innovation communities (OUICs) have emerged as a vital source of knowledge and expertise for innovation and new product development. Prior research on OUICs has primarily focused on participation of external product users and benefits obtained from their contributions....
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Firms have been increasingly relying on online user communities to access external, distant knowledge and expertise. Previous research on online user communities has largely investigated the influence of users' social capital on their knowledge sharing behavior. In this study, we propose a...
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