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The impacts of e-service quali...
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Social web
Consumer behaviour
107,241
Konsumentenverhalten
104,797
Wirkungsanalyse
88,828
Impact assessment
86,640
Electronic Commerce
28,039
Theorie
25,503
E-commerce
25,389
Theory
25,147
Service quality
24,425
Dienstleistungsqualität
23,678
Coronavirus
17,016
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16,212
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16,162
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14,508
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14,192
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13,639
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13,626
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13,486
Germany
13,375
Online-Handel
13,168
Online retailing
13,149
Portugal
13,081
Customer satisfaction
11,333
Kundenzufriedenheit
10,970
EU-Staaten
10,357
EU countries
10,086
Brand management
9,333
Markenführung
9,291
Schätzung
9,074
Social Web
8,957
Estimation
8,737
Brand image
8,131
Markenimage
8,087
Internet
7,753
Geldpolitik
7,569
Monetary policy
7,398
Online-Marketing
7,201
Internet marketing
7,176
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28
Filieri, Raffaele
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26
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22
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18
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18
Ozuem, Wilson
18
Rita, Paulo
18
Hajli, Nick
16
Flavián Blanco, Carlos
14
Rana, Nripendra P.
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Ranfagni, Silvia
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Tan, Yong
14
Bigné Alcañiz, J. Enrique
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Ko, Eunju
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12
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12
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11
Qiu, Liangfei
11
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Veloutsou, Cleopatra
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Aw, Eugene Cheng-Xi
10
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10
Heinemann, Gerrit
10
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10
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10
Moe, Wendy W.
10
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10
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Consumers, Health, Agriculture and Food Executive Agency
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GFK
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Center Data
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Wageningen Economic Research
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European Commission / Joint Research Centre
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European Parliament / Directorate-General for Internal Policies of the Union
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American Marketing Association
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European Commission / Directorate-General for Communications Networks, Content and Technology
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European Commission / Directorate-General for the Information Society and Media
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National Bureau of Economic Research
3
Technische Universität Dresden
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Dgroup
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Edward Elgar Publishing
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Information Resources Management Association
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Staats- und Universitätsbibliothek Hamburg Carl von Ossietzky / Hamburg University Press
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AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
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Digital Marketing & eCommerce Conference <3., 2022, Barcelona>
1
Digital Marketing & eCommerce Conference <4., 2023, Barcelona>
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Journal of business research : JBR
331
Journal of retailing and consumer services
279
International journal of internet marketing and advertising : IJIMA
130
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
126
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
107
Technological forecasting & social change : an international journal
103
Electronic commerce research
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
77
International journal of hospitality management
75
Journal of internet commerce
75
Information systems research : ISR
74
International journal of advertising : the review of marketing communications
74
The journal of product & brand management
74
Journal of marketing communications
73
Journal of promotion management : innovations in planning and applied research
72
Tourism management : research, policies, practice
70
Psychology & marketing
69
International journal of electronic marketing and retailing : IJEMR
65
International journal of consumer studies
64
Journal of management information systems : JMIS
64
Journal of electronic commerce research : JECR
63
Asia Pacific journal of marketing and logistics
60
International journal of contemporary hospitality management
56
International journal of business information systems : IJBIS
54
Journal of hospitality marketing & management
49
The journal of brand management : an international journal
49
Journal of marketing management : JMM ; journal of the Academy of Marketing
47
Cogent business & management
46
Journal of marketing
45
Management science : journal of the Institute for Operations Research and the Management Sciences
45
Marketing science
45
Young consumers : insight and ideas for responsible marketers
44
Journal of marketing management : MM
43
Journal of travel and tourism marketing
42
International journal of e-business research : an official publication of the Information Resources Management Association
40
Marketing intelligence & planning
40
Electronic markets : EM ; the international journal of electronic commerce and business media
38
International journal of electronic commerce : IJEC
38
International journal of technology marketing : IJTMkt
38
SpringerLink / Bücher
38
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ECONIS (ZBW)
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1
Analysing of online user reviews via latent Dirichlet allocation : Moroccan mobile banking case
Tabiaa, Meriem
;
Madani, Abdellah
- In:
International journal of business information systems : …
47
(
2024
)
4
,
pp. 480-494
Persistent link: https://www.econbiz.de/10015210802
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2
An exploratory study : peer-to-peer online lending
Hayes, Suzanne K.
- In:
The southern business & economic journal
40
(
2017
)
1
,
pp. 33-55
Persistent link: https://www.econbiz.de/10011971167
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3
Analysis building customer engagement through e-CRM in the era of digital banking in Indonesia
Hendriyani, Chandra
;
Sam'un Jaja Raharja
- In:
International journal of economic policy in emerging …
11
(
2018
)
5
,
pp. 479-486
Persistent link: https://www.econbiz.de/10011973773
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4
Customers' expectations for next generation internet banking
Seetharaman, Arumugam
;
Singhal, Saurabh
;
Galdhar, Pankaj
; …
- In:
Journal of information & knowledge management : JIKM
15
(
2016
)
1
,
pp. 1-28
Persistent link: https://www.econbiz.de/10011566565
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5
Physical banking in a digital world : the digital revolution and the impact on consumers and banks
Hascher, Milko
- In:
Journal of digital banking
1
(
2016/2017
)
3
,
pp. 258-265
Persistent link: https://www.econbiz.de/10011639243
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6
How click-like and online trust matter across generations of bank customers
Lobel Trong Thuy Tran
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 437-457
Persistent link: https://www.econbiz.de/10014525358
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7
Trust and digital privacy : willingness to disclose personal information to banking chatbot services
Lappeman, James
;
Marlie, Siddeeqah
;
Johnson, Tamryn
; …
- In:
Journal of financial services marketing
28
(
2023
)
2
,
pp. 337-357
Persistent link: https://www.econbiz.de/10014326884
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8
Exploring mobile banking adoption and service quality features through user-generated content : the application of a topic modeling approach to Google Play Store reviews
Çallı, Levent
- In:
International journal of bank marketing
41
(
2023
)
2
,
pp. 428-454
Persistent link: https://www.econbiz.de/10014267030
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9
Soziale Interaktion bei der Wertpapieranlage : eine verhaltenswissenschaftliche Betrachtung und empirische Untersuchung von kollaborativen Empfehlungssystemen im Fall der Wertpapieranlage
Wiegel, Jens
-
2019
Persistent link: https://www.econbiz.de/10012019240
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10
Online shopping experience in India : an examination of consumers world
Dutt, Maani
;
Singh, Anurupa B.
;
Joshi, Ambrish
- In:
International journal of business excellence : IJBEX
21
(
2020
)
3
,
pp. 378-393
Persistent link: https://www.econbiz.de/10012250654
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