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Responding to online reviews in competitive markets : a controlled diffusion approach
Yang, Mingwen; Zheng, Zhiqiang; Mookerjee, Vijay S.; … - In: MIS quarterly 47 (2023) 1, pp. 161-194
Persistent link: https://www.econbiz.de/10013556954
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De-biasing the reporting bias in social media analytics
Chen, Hongyu; Zheng, Zhiqiang; Ceran, Yasin - In: Production and operations management : an international … 25 (2016) 5, pp. 849-865
Persistent link: https://www.econbiz.de/10011494894
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Social influence and monetization of freemium social games
Fang, Bin; Zheng, Zhiqiang; Ye, Qiang; Goes, Paulo B. - In: Journal of management information systems : JMIS 36 (2019) 3, pp. 730-754
Persistent link: https://www.econbiz.de/10012198614
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Are online reviews of physicians reliable indicators of clinical outcomes? : a focus on chronic disease management
Saifee, Danish H.; Zheng, Zhiqiang; Bardhan, Indranil R.; … - In: Information systems research : ISR 31 (2020) 4, pp. 1282-1300
Persistent link: https://www.econbiz.de/10012493801
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The race for online reputation : implications for platforms, firms, and consumers
Yang, Mingwen; Zheng, Zhiqiang; Mookerjee, Vijay S. - In: Information systems research : ISR 32 (2021) 4, pp. 1262-1280
Persistent link: https://www.econbiz.de/10012805165
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Leveraging philanthropic behavior for customer support : the case of user support forums
Jabr, Wael; Mookerjee, Radna; Tan, Yong; Mookerjee, Vijay S. - In: Management information systems : mis quarterly 38 (2014) 1, pp. 187-208
Persistent link: https://www.econbiz.de/10010258245
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Maximizing online revisiting and purchasing : a clickstream-based approach to enhancing customer lifetime value
Jabr, Wael; Ghoshal, Abhijeet; Cheng, Yichen; Pavlou, … - In: Journal of management information systems : JMIS 40 (2023) 2, pp. 470-502
Persistent link: https://www.econbiz.de/10014302597